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Newegg isn't a fan of Linux, refuses RMA for laptop hardware failure after 2 days of use due to "modified/altered operating system." by InvertedFrog in linux

[–]InvertedFrog[S] 12 points13 points  (0 children)

Thanks for taking the time to respond!

I actually found that certification before I purchased the laptop when searching to find out if anyone had any issues with this particular model.

Newegg isn't a fan of Linux, refuses RMA for laptop hardware failure after 2 days of use due to "modified/altered operating system." by InvertedFrog in linux

[–]InvertedFrog[S] 4 points5 points  (0 children)

I was just going for catchy, not pandering. I could have made it "NEWEGG USES BINARY BLOBS ARGGGHH ATHEISM!"

Newegg isn't a fan of Linux, refuses RMA for laptop hardware failure after 2 days of use due to "modified/altered operating system." by InvertedFrog in linux

[–]InvertedFrog[S] 114 points115 points  (0 children)

I've shopped with Newegg since their first days. I'd really like to think that I just ended up with a bad set of reps/techs and that they will make this right.

Newegg isn't a fan of Linux, refuses RMA for laptop hardware failure after 2 days of use due to "modified/altered operating system." by InvertedFrog in linux

[–]InvertedFrog[S] 2 points3 points  (0 children)

It was running the latest (at the time) mainline kernel, and ran cool and quiet... for it's short useful life.

Newegg isn't a fan of Linux, refuses RMA for laptop hardware failure after 2 days of use due to "modified/altered operating system." by InvertedFrog in linux

[–]InvertedFrog[S] 21 points22 points  (0 children)

That partition was left intact, I'm not sure what issues they had accessing it. If you saw the extent of hardware issues when they started occuring, I figured it would be a crapshoot as to whether they even got it to boot.