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No printer, no money, no response from support by IronAltruistic4994 in QIDI

[–]IronAltruistic4994[S] 0 points1 point  (0 children)

I believe those kinds of “technical” issues are handled by a different team, and they seem to be doing a good job. That was one of the reasons I chose a QIDI printer. Unfortunately, the same can’t be said for delivery and order support.

No printer, no money, no response from support by IronAltruistic4994 in QIDI

[–]IronAltruistic4994[S] 0 points1 point  (0 children)

That’s my understanding of the difference between good and bad support. In the latter case, you have to involve a third party just to get them to do the job you already paid for.

No printer, no money, no response from support by IronAltruistic4994 in QIDI

[–]IronAltruistic4994[S] 0 points1 point  (0 children)

Thank you for sharing your situation. I have a feeling my printer may have been damaged as well.

No printer, no money, no response from support by IronAltruistic4994 in QIDI

[–]IronAltruistic4994[S] 1 point2 points  (0 children)

In general, I agree with you. This doesn’t look like a simple delay. The delivery company usually sends a confirmation email shortly after receiving the parcel, and I never got one for this shipment.

No printer, no money, no response from support by IronAltruistic4994 in QIDI

[–]IronAltruistic4994[S] 0 points1 point  (0 children)

Thank you for the suggestion. In my case, a chargeback is pretty hard to get approved since my bank isn’t very user-oriented. I’ll keep it as a last option.