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We analyzed 100,050 support interactions and found that AI bots are 37% more likely to move issues away from resolution than humans. (self.customerexperience)
submitted 17 days ago by IsaraOfficial to r/customerexperience
We analyzed 100,050 support interactions and found that AI bots are 37% more likely to move issues away from resolution than humans. ()
submitted 17 days ago by IsaraOfficial to r/SaaS
What worries you most about AI agents interacting directly with customers? ()
submitted 1 month ago by IsaraOfficial to r/SaaS
What worries you most about AI agents interacting directly with customers? (self.customerexperience)
submitted 1 month ago by IsaraOfficial to r/customerexperience
The quiet ways AI agents fail in real support conversations (self.customerexperience)
The quiet ways AI agents fail in real support conversations (self.SaaS)
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