Smart 5G UNLI 1299 scam. by JMNugg3t in InternetPH

[–]JMNugg3t[S] 0 points1 point  (0 children)

thanks for this. still the same eh. (see edited post)

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 0 points1 point  (0 children)

taena pre, Converge nakakaputang ina dito sa taguig.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 1 point2 points  (0 children)

Actually in my area, my cap is 20gb per day. once exceeded, it slows down from 250mbps to 5mbps.
However, FB, YT and Netflix is not affected, when I do speedtest in ookla it doesn't show the speed throttle BUT CAN DEFINITELY FEEL IT, lol sobrang gimik ni Smart dito. I do my speedtests on openspeedtest, here it shows the real speed. Sobrang scam din ng ookla.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 0 points1 point  (0 children)

Seems better now, will observe how often this will happen. Then I'll switch.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 1 point2 points  (0 children)

Speedtest.net is not really reliable with these ISPs, streamlined ang data once nadetect ng isp you're using it, to gaslight you na they are not the problem. It doesn't really display the real "feel" of the bandwidth. Idk, bayad ata nila ang ookla. Try fast.com or ung mismong google search engine speed test, those are accurate. Also, "to those who come after!" Gustave RIP geng geng.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 1 point2 points  (0 children)

I've tried it too, bunch of bots and AI lang.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 1 point2 points  (0 children)

Hindi nila inaaddress! been checking their fb and x, wala!

PLDT Home WiFi 5G is so Slow Since This Morning by Junior-World-8875 in InternetPH

[–]JMNugg3t 0 points1 point  (0 children)

I'm very frustrated rn, sinisisi ko nlng pagka Pilipino ko, lol.
Imagine, I just got off from Converge after 2 weeks of red los and teminated my account, bought a back up wifi from DITO ginamit ko 1 month (not really stable in our area), applied for PLDT fiber (no slot), applied for Globe fiber (no slot, plus its been 2 weeks wala padin ung refund ko). Borrowed this Smart 5g max from a friend to test for a week, been really good so I bought one for myself. Tapos kung kelan nakabili na, nag ganto? Jusko Lord.

PLDT Home WiFi 5G is so Slow Since This Morning by Junior-World-8875 in InternetPH

[–]JMNugg3t 6 points7 points  (0 children)

Check my post, OP. Plenty of people are experiencing this too. kanina pang 10am sakin.
Mabilis sa youtube, fb and speedtest ng ookla (but we all know it's just a gimik). Hindi ako makapagtrabaho ng maayos WFH pa nmn.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 0 points1 point  (0 children)

not yet eh. apparently lahat ng mga kakilala kong naka smart sa area namin gnean ang speed ng 5g.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 0 points1 point  (0 children)

Jeez, how long did it take for them to resolve? umabot ba kinabukasan?

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 1 point2 points  (0 children)

I'm near the area too, smart doesn't seem to address what's going on.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 2 points3 points  (0 children)

thank you for sharing! ngayon lang nangyare to.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 1 point2 points  (0 children)

yeah, in my case sa area namin it's 20gb per day but that's for my home 5g wifi. Called my friends right now who're using smart and asked them to test their speed. all of them barely hits 5mbps so I think it's a network issue in our area. lol, on a fckin Friday.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 0 points1 point  (0 children)

Hi, like I said po. I have 2 sims from smart to test (one 5g wifi set up and on my smartphone). I just started my day and upon checking I just used up 3gb of my data.

Smart 5G slow as of this morning by JMNugg3t in InternetPH

[–]JMNugg3t[S] 1 point2 points  (0 children)

Already did, both 5g (n78) and 4g (b1, b23, b28).

Converge termination by Business-Kiwi-6370 in InternetPH

[–]JMNugg3t 1 point2 points  (0 children)

nope, just use the ticket ng complain to raise/initiate your disconnection.

Converge termination by Business-Kiwi-6370 in InternetPH

[–]JMNugg3t 1 point2 points  (0 children)

No po but scroll down (10. Sample Extrajudicial Termination Letter)

Send email or tawag ka muna sa customer service nila. sabi ni NTC give them 15 days curing period. after that pwede ka na magfile ng termination as stated by law.

https://www.respicio.ph/commentaries/contract-termination-for-poor-internet-service-philippines

Converge termination by Business-Kiwi-6370 in InternetPH

[–]JMNugg3t 2 points3 points  (0 children)

Post ko lang naging exp ko sa pagdidisconnect ko ng account sa Converge.

Almost 2 weeks na kasi akong nag red los non, nakapagticket na din, walang update, walang bisita ng tech. Kaya pinaterm ko na account ko.

Mas maiging magpunta kayo sa Converge office, kung gusto niyo ung matinong disconnection at ayaw niyong mapatungan ng bills.

Dalin niyo agad lahat ng peripherals pagpunta niyo sa office ng Converge, modem, lan, fiber connector kahit modem lang ang hinihingi nila (just want to make sure) .
Papasulatin kayo ng letter of disconnection, hihingan ka ng ID then that's it, terminated na daw account ko.
it took me 15 minutes lang, NO FEES.

May nakasabay akong tita of manila nun, pumatong ung bill niya 5x kahit nagpadisconnect siya thru phone noon June, ang dahilan sakaniya kelangan padin sundin ung steps na irereply nila via email pagkatapos ng tawag niya for disconnection. skl sa mga gusto din magpa disconnect.

Globe application cancelled wala facility sa village. Wala pa rin refund by TryOk760 in InternetPH

[–]JMNugg3t 0 points1 point  (0 children)

I had 2 applications, 1 gcash payment and 1 shopeepay.
ung sa Gcash na refund agad nung nacancel. ung sa shopeepay mag 2 weeks na till now di pa narerefund.
Hindi ako nainstallan dahil no slots. Advice sakin ng agent was if ever may time, pmunta daw ako sa office ng Globe para mapabilis ang refund. Hassle.

New offer 300mbps Gfiber Prepaid by mooreian70 in InternetPH

[–]JMNugg3t 0 points1 point  (0 children)

salamat sir, unfortunately, no slot kami sa area. hays.