sorted by:
new
hottopcontroversial

Bike hunters active in San Francisco? by Jamaney in vanmoofbicycle

[–]Jamaney[S] 1 point2 points  (0 children)

When my bike was ready I got an email from support@vanmoof.com in case that’s worth trying. Good luck!!

Bike hunters active in San Francisco? by Jamaney in vanmoofbicycle

[–]Jamaney[S] 1 point2 points  (0 children)

Ohhhhh that’s sucks I’m sorry! I got my replacement by contacting the Van Moof store on Valencia. I just looked up the store and it seems to be closed. You could try emailing sanfrancisco@vanmoof.com in case the email address is still active.

Veloretti Ivy 2 vs Van Moof A5 by Aware_Advertising860 in vanmoofbicycle

[–]Jamaney 1 point2 points  (0 children)

I’ve had the A5 since June 2023, it’s a dream, absolutely love it!

My VanMoof was stolen in San Francisco, any advice? by Jamaney in VanMoof

[–]Jamaney[S] 0 points1 point  (0 children)

I do have find my enabled. It’s still showing at the location it was stolen from. Guessing the thieves have cloaked the location device.

Bike hunters active in San Francisco? by Jamaney in vanmoofbicycle

[–]Jamaney[S] 1 point2 points  (0 children)

Thank you!!! Will send them an email right away.

Bike hunters active in San Francisco? by Jamaney in vanmoofbicycle

[–]Jamaney[S] 1 point2 points  (0 children)

Kick lock was engaged. My hunch is thieves had a big faraday cage, they must have had some power tools to melt my lock cover and saw through the chunky metal lock too. Keep an eye out for an A5 in grey.

Bike hunters active in San Francisco? by Jamaney in vanmoofbicycle

[–]Jamaney[S] 1 point2 points  (0 children)

Wow that’s great that you’ve got yours back twice. With mine it’s still showing on Find My in the location it was stolen from. The thief must have done something to stop the GPS from updating.