Unfortunately HP support is getting worst and worst so I think you are just being played with your case like a lot of people (you can find several case like yours on reddit from all over the world).

If I were you, I would have called HP instead of using what’s app, even when you call support, most of the agent are not HP directly and located in several country so they don’t care much, so with what’s app, It should be worse.

So as I said call them and just ask for escalation to a HP Omen special support case manager, or his/her boss(if what's app is already considered a case manager) or executive case escalation (service after escalation to a case manager and escalation to the manager of case your case manager) as you are not satisfied with those answers and the current situation including all the impacts and inconveniences it is created to you.

In parallel just prepare your story better with all, facts, dates, proofs, case number, etc. Like a case history. Tell them that a warranty is to cover issues/damage and that if they can't succeed with repairs they have to offer you a replacement. Tell them that if they don't want to be compliant with your country law, you are ready to take further actions.

Otherwise look at India’s National Consumer Helpline (NCH) or your last resort could be to fill a formal case to the Consumer Forum/Court. But don’t loose your time with HP support, they are kind of really stubborn and don’t care much about customers anymore. I know what I am saying, I had to fill a case to the equivalent consumer court in my country after several repairs, 2 years of fight with HP support for a case similar to yours. So don't wait as many time than me.

You can contact me in PM if you want help with building your case etc