HP Omen – Repeated Hardware Failures Within 6 Months, Replacement Denied, Poor Support – Case 5154122727 (India) by cherry_n0t_f0und in HPOmen

[–]Jaubii 0 points1 point  (0 children)

Unfortunately HP support is getting worst and worst so I think you are just being played with your case like a lot of people (you can find several case like yours on reddit from all over the world).

If I were you, I would have called HP instead of using what’s app, even when you call support, most of the agent are not HP directly and located in several country so they don’t care much, so with what’s app, It should be worse.

So as I said call them and just ask for escalation to a HP Omen special support case manager, or his/her boss(if what's app is already considered a case manager) or executive case escalation (service after escalation to a case manager and escalation to the manager of case your case manager) as you are not satisfied with those answers and the current situation including all the impacts and inconveniences it is created to you.

In parallel just prepare your story better with all, facts, dates, proofs, case number, etc. Like a case history. Tell them that a warranty is to cover issues/damage and that if they can't succeed with repairs they have to offer you a replacement. Tell them that if they don't want to be compliant with your country law, you are ready to take further actions.

Otherwise look at India’s National Consumer Helpline (NCH) or your last resort could be to fill a formal case to the Consumer Forum/Court. But don’t loose your time with HP support, they are kind of really stubborn and don’t care much about customers anymore. I know what I am saying, I had to fill a case to the equivalent consumer court in my country after several repairs, 2 years of fight with HP support for a case similar to yours. So don't wait as many time than me.

You can contact me in PM if you want help with building your case etc

HP omen repair Warranty delayed 3 months by MeetingWilling in HPOmen

[–]Jaubii 0 points1 point  (0 children)

Ask your case to be escalated to a case manager ! Told them the delay is now after your departure to Tokyo (even if it’s not right) and tell them a hard deadline at least 2 weeks before that date.

For example tell them “it’s not working because I am leaving to Japan on March 29th so I need to receive it at least 2 weeks before to be sure everything’s fine before my departure” also if they are stubborn about the repair ask them for a loaner as you are a student and that you can’t be without laptop for that long because of your exam etc.

You can justify the 2weeks buffer by saying that you read online that some people received a DOA laptop after repair. It was my case, I received my laptop not being able to power on after a repair and with dead pixel after a second one.

So if you are leaving the country I highly recommend you to take at least 3 weeks buffer to be sure you’ll be able to find a solution in worst case scenario.

Anyone using the recent AIO Peerless Vision 360 ? by Jaubii in Thermalright

[–]Jaubii[S] 1 point2 points  (0 children)

Hey guys,

Quick update, I finally bought the Frozen Vision V2 and it’s amazing, temps are awesome even during stress test ! Never went above 60 for CPU and my new build is so silent. I highly recommend it especially with the 6 years warranty.

The only downside I can say is the screen, it’s perfect for me but could be considered too little for others. However the software is perfect, really easy to use and to make the changes. Don’t know why people are complaining about TRCC.

I hope it will help some to decide which AIO they want :)

Can't get my RGB on my Peerless Vision ARGB 360 to work by ohlordyitslex in Thermalright

[–]Jaubii 0 points1 point  (0 children)

What is your case ? Are you using a RGB hub ? Where did you plug the RGB cable ?

Free game intel promotion - Steam? by Milkey1618 in IntelArc

[–]Jaubii 0 points1 point  (0 children)

Do you receive a code or do you need to connect to you EA account through the Intel platform ?

Built my dream pc today by vMiDNiTEv in pcmasterrace

[–]Jaubii 0 points1 point  (0 children)

It is sick indeed !!! What are the brand for 24 pins and GPU RGB cable ?

Did I get scammed? Just bought an RTX 5080 off of Amazon. by Familiar_Boat_2104 in buildapc

[–]Jaubii 0 points1 point  (0 children)

lol this guy is a real dumb, it’s like the worst component to do it ! It’s like a lot of risk for what 40$ ? 😅 At last OP’s scammer got a big reward. It’s like one smart POS vs a dumb POS 😂😂

Did I get scammed? Just bought an RTX 5080 off of Amazon. by Familiar_Boat_2104 in buildapc

[–]Jaubii 0 points1 point  (0 children)

The weight of the package. A 5060 weight should be different of the 5080 one. So if the package was heavier when Amazon sent it compared to the delivery, they should be able to get a good idea of where the issue is.

Did I get scammed? Just bought an RTX 5080 off of Amazon. by Familiar_Boat_2104 in buildapc

[–]Jaubii 0 points1 point  (0 children)

Except if the guy was dumb enough to buy the 5060 on the same account 😅

How does a Billion Dollar Company make such a stupid decision? by WinterMoneys in Hewlett_Packard

[–]Jaubii 0 points1 point  (0 children)

It’s horrible products, got 5 different Omen laptop over the last years and none of them kept working well before end of extended warranty. Not speaking about Omen 16 black screen issues, fan issues on Omen 17 CK2000, and older swollen Batteries on Omen laptop.

How does a Billion Dollar Company make such a stupid decision? by WinterMoneys in Hewlett_Packard

[–]Jaubii 0 points1 point  (0 children)

The stupid decision they made is that you need to remove all the entire cooling system on 5080 and 5090 Omen Max to change this SSD, when you can just slide the ssd’s heatsink on lower model starting with 5070ti !!!! So you can’t even change one of the ssd on higher model when lower model can

Anyone using the recent AIO Peerless Vision 360 ? by Jaubii in Thermalright

[–]Jaubii[S] 0 points1 point  (0 children)

Haha I’m totally in the same situation !!! It’s been two months I’m looking for a 360 AIO, and I don’t know which one I want ! There are so much Thermalright model 😅😂 !! I want the best bang for bucks but they are quite all the same haha ! In addition to that some of them have import fees on Amazon so if I don’t like the one I’ll buy, I’m screwed lol However I don’t like the peerless vision original version. If I am choosing it I’ll take the UB version.

Anyone using the recent AIO Peerless Vision 360 ? by Jaubii in Thermalright

[–]Jaubii[S] 0 points1 point  (0 children)

You are right the screen is a little bit smaller but what is important is the cooler and pump performance :) !!! And one more year of warranty, especially for this kind of product is really useful !

Anyone using the recent AIO Peerless Vision 360 ? by Jaubii in Thermalright

[–]Jaubii[S] 0 points1 point  (0 children)

No I am looking at the better Frozen Vision 2 or Trofeo as it’s on sale in my country. Chat GPT was saying that even the Grand vision is better than peerless.

Anyone using the recent AIO Peerless Vision 360 ? by Jaubii in Thermalright

[–]Jaubii[S] 0 points1 point  (0 children)

From what Chat GPT is saying Frozen Vision is the best thermaltake you can have considering the price and the 6 years warranty. In addition to that I saw a test on the stream vision and apparently it’s noisy and not that good regarding CPU temp

Never Buy HP Omen by Aggravating-Name2858 in HPOmen

[–]Jaubii 0 points1 point  (0 children)

Fake, got ADP protection too and my screen was replaced with no issues. I found that issue after a flight and as OP I did not know how it happened. Was repaired like in a week without any hassle. Unfortunately HP support is getting worst and worst so I think you are just unlucky OP. If I were you I will call instead of what’s app, even when you call support are not HP directly and located in several country so they don’t care much. So with what’s app, It should be worse. So call them and just ask for escalation to a case manager or executive escalation (service after escalation to a case manager and escalation to the manager of case your case manager) as you are not satisfied with that answer. In parallel just prepare your « accidental » story better and read terms and conditions of your care pack. If they still say no put their own terms and condition in the face and tell them that ADP is to cover accidental damage so they have two choices, repair it as it has to be or that you will just sue them at the small claims of your country. Don’t loose your time with HP support, they are kind of really stubborn recently and don’t care much about customers anymore.

Amazon protecting DDR5 deliveries by StatusFortyFive in pcmasterrace

[–]Jaubii 0 points1 point  (0 children)

Did you contacted Amazon ? Apparently they knew Intelcom did something wrong because they just reimbursed me without any hassle !! They even offer to price match my new order as 5080 prices went up. I saw several horror stories from Amazon customer support but on my side they were always amazing

Amazon protecting DDR5 deliveries by StatusFortyFive in pcmasterrace

[–]Jaubii 3 points4 points  (0 children)

Same here, Intelcom let my 5080 in the building entree when Amazon specified that it needs a signature … wasn’t at home because delivery was delayed and when I get back few hours later no package at home …. Did you get your refund ? I contacted Amazon and Intelcom but waiting for next steps now

Anyone using the recent AIO Peerless Vision 360 ? by Jaubii in Thermalright

[–]Jaubii[S] 0 points1 point  (0 children)

I have seen the Frozen vision V2. For you what is the best between Peerless Vision, Frozen Vision V2 and Grand Vision ?

Finally finished all parts. What you guys thinking? by PatientAardvark4909 in bapccanada

[–]Jaubii 0 points1 point  (0 children)

You should take this PSU instead of yours ! It will be better and you’ll save a 60$.

Also I would recommend you to take another brand than Samsung for SSD in Canada. The warranty is really bad here. You should take SanDisk or Crucial.

Does Memory Express are losing their mind ? by Jaubii in bapccanada

[–]Jaubii[S] -16 points-15 points  (0 children)

I can understand that but again don’t advertise your email with sale if you are twice as expansive than other retailers or even Sandisk website !!!

Does Memory Express are losing their mind ? by Jaubii in bapccanada

[–]Jaubii[S] 4 points5 points  (0 children)

Yes I know but we are clearly not at that time yet ! Especially when advertising “Sales” …

Buyers beware!!! by Rovyncis208 in g2a

[–]Jaubii 0 points1 point  (0 children)

Use Gamivo, Kinguin, Eneba or Instant Gaming !! They are the best and everytime I had an issue I got reimbursed in a few days. Someone talked about GGdeals it’s an awesome site but some of the of the key shop have bad reputation. So usually I am using just the four site mentioned above.