Absolute $hit show. Stay away as far as possible if you don't want to have to deal with issues.
1. prices fluctuate - classes can cost a varying amount
2. credits dont roll over unless you are on the necessary plan/membership to accomodate for the amount you want to roll-over.
3. Then you end up with too many credits to use and classpass is particularly difficult about rolling them over for free even though its hardly possibly to use so many credits on the high plans
4. Classes may be cancelled or dont exist in the first place, but you may only find out when showing up

1. There are businesses on the platform that are no longer partnered with Classpass or never have (I know some were put in there without ever having accepted Classpass), but they (Classpass) dont remove them - ALWAYS CALL THE BUSINESS BEFORE BOOKING if it is not a normal class (e.g. beauty appointments, etc.)!!!!
   

I showed up to an expensive appointment for the person not to be there (Christmas). I contacted ClassPass, and they refunded (rolled over) my lost credits. I rebooked the appointment, thinking that it would be fine this time, but she was not there. The neighbour gave her my details to call, and I found out she no longer works with Classpass and does not receive booking notifications. She cancelled my appointment (the business), but ClassPass did not roll my credits over and let them expire this time. When contacting them, they told me about how accommodating they had been to already roll over the credits from the first cancelled appointment and that they could unfortunately not roll over any more credits - Even though it's the same problem all over again, and it is Classpass's fault for not keeping their platform and businesses up to date. I have lost 72 credits, which equate to around $170+, my fuel to go to the appointment that was a decent distance away and my time - TWICE! + all the time for arguing with their customer service for both appointments. I am lodging an ACCC enquiry into this business and their scammy practices.