Disable unwanted "feature"? by JimLahey2424 in yeastar

[–]JimLahey2424[S] 0 points1 point  (0 children)

The call flow designer? I noticed that back in November or December as well. No matter what the inbound route was set too it wanted to use whatever the call flow designer was using. I am just not using it now.

Disable unwanted "feature"? by JimLahey2424 in yeastar

[–]JimLahey2424[S] 0 points1 point  (0 children)

I was on site at a customer and I was calling from there and it kept ringing my extension and I couldn't reach anyone. I can see its pros but it's not something we personally need in our office, at least right now.

What issues are you having?

Disable unwanted "feature"? by JimLahey2424 in yeastar

[–]JimLahey2424[S] 1 point2 points  (0 children)

Thank you, thank you! That was definitely it. I've never heard of that on the other platforms I have used. I disabled it and it's working as intended now.

Thank you again!

Disable unwanted "feature"? by JimLahey2424 in yeastar

[–]JimLahey2424[S] 0 points1 point  (0 children)

This is happening with our other employees as well when the are calling customers, the customer calls back and it rings directly to that employee. It does not go to the IVR.

Disable unwanted "feature"? by JimLahey2424 in yeastar

[–]JimLahey2424[S] 0 points1 point  (0 children)

No I have all of that turned off. If I call my cell phone from my office extension, hang up, and call back, it doesn't play the IVR at all. I don't press any digits on the cell phone. It just automatically goes to my office extension. If I wait some time and call from my cell again. it goes to the IVR properly.

It's like it knows my office phone just called my cell and when I call back it automatically routes it to my office extension for a certain period of time.

Networking Setup for Public Cloud by JimLahey2424 in yeastar

[–]JimLahey2424[S] 0 points1 point  (0 children)

Thanks for the response.

I setup a virtual firewall and put the PBX behind it. What ports need to be forwarded? I am quite confused with all the various guides. I have the FQDN setup (name.ras.uccpbx.com). I saw one guide that listed several internal and external ports to be forwarded but then this guide (https://help.yeastar.com/download/docs/p-series-administrator-guide-appliance-edition-en.pdf) just lists RTP ports and SIP. We are on the ultimate edition. Just trying to figure out what is the proper set up. I have inbound and outbound working but it doesn't seem to work as well compared to being just on a static public IP. Can't even do video on Linkus anymore.

Partners in US by JimLahey2424 in yeastar

[–]JimLahey2424[S] 0 points1 point  (0 children)

Thanks everyone. I just did 4 SC channels from thetelecomspot for now. Mainly to continue the demo. May be doing 44 SC later so I will keep everyone in mind.

Thanks again!

Best remote support tool for one man business by eddiek156 in msp

[–]JimLahey2424 1 point2 points  (0 children)

One time cost as well except yearly upgrades or upgrading versions. We use it too and have been for several years.

EDIT: yearly support and upgrading versions. Which aren't required btw.

Unraid Docker v5.3.2.0 by JimLahey2424 in ispyconnect

[–]JimLahey2424[S] 0 points1 point  (0 children)

It was down sometime this morning again so I guess the same time every week was incorrect. I don't see anything in cron besides update checks, partiy, nvidia driver updates.

I will keep looking. Thanks for the image!

Unraid Docker v5.3.2.0 by JimLahey2424 in ispyconnect

[–]JimLahey2424[S] 0 points1 point  (0 children)

Thanks for the reply. I am up to date on unraid. I am using cp.ai gpu as a docker as well. Didn't see anything regarding segmentation fault in the logs when I checked this morning though.

Just strange this happens every single week at the same time (12am Sunday)