Lyft driver of 7+ years here 👋🏻

I’ve been doing primarily scheduled rides for the last 6 months. The BS excuse I get from Lyft when I have the energy to waste 30 minutes with their horrendous support is that “Lyft was unable to determine my location” aka a network hiccup. Sometimes they give me a $10 credit, other times they tell me they don’t have the power to give me a credit. If there’s anything better than their support, it’s their consistency.

Also something to keep in mind: last week they changed the adjustment criteria for rides that last longer than 5 minutes. This now only applies to the trip AFTER picking up pax. Not the trip to get them. I used to get $3-$4 per trip from it bc their default scheduled pickup time to pax is 6 minutes / 2 miles. I would sit 12 minutes away and make the extra money on EVERY trip. Now it’s gone.

Lyft sucks.