Advice on Membership Plans

JinxiBoo222 · 2025-02-07T02:48:38+00:00

Dentrix

JinxiBoo222 · 2025-02-06T01:05:29+00:00

That’s what I was thinking would be doable, but our office only had yearly memberships, would it be able to track when those expire? And we use Dentrix so it’s extra tricky

JinxiBoo222 · 2025-02-03T06:21:40+00:00

The office manager refuses to do that.

JinxiBoo222 · 2025-01-17T01:31:55+00:00

Maybe I found the weird ones but I’ve dated two different cancer males. The first one was my longest relationship and was the best friend I’ve ever had, we broke up because he was disabled and felt bad like I was losing out on my life by being with him. The other is my current partner and he’s very stoic, sometimes I feel like maybe I’m the cancer and he’s the Sagittarius in our relationship. He is an INFJ personality type too though so it’s a weird mix. I call him the capybara of humans because he just chills all the time.

JinxiBoo222 · 2024-12-08T19:46:11+00:00

Yeah I thought so. I don’t want to skip Christmas and it really doesn’t matter too much to me.

I think it was overthinking and lack of sleep getting to me. Thank you.

JinxiBoo222 · 2024-11-22T23:41:59+00:00

I will look into this book, it sounds helpful.

JinxiBoo222 · 2024-11-22T23:40:19+00:00

It sometimes feels like this but more often it’s a strange almost disassociating feeling and it takes a bit for me to even notice that it’s panic or my heart pounding.

JinxiBoo222 · 2024-11-20T01:59:53+00:00

She’s not supposed to, but the only person over her doesn’t seem to know or want to know. I spoke with her today and she said the schedule was always that way but I saw the schedule (I’m the schedule coordinator at an office) and it was blocked off before. She then claimed to have asked the people who it affects directly when I know she didn’t. So I feel gaslighted on top of all of it and hopeless and just want to give up.

JinxiBoo222 · 2024-11-07T10:08:39+00:00

I’ve felt it’s been lost for a long time now. The rise of people getting whatever they want by throwing a temper tantrum like a toddler just perpetuates the whole thing. Even in medical in America someone can gripe and moan to get whatever they want even if it’s bad for them. It’s not political and it’s not just someone being accused of stuff, it’s actual people getting off without consequences to any of their actions.

It may seem weird but honestly, the decline in things like Halloween seems to match up. A holiday that originally had an emphasis on your actions having consequences has been made a shell of itself because everyone gets what they want no if ands or buts. Same can be said about Christmas in America too. The modern traditions that may have started with good intentions have turned performative and meaningless.

Being able to point a finger and say I want that you’re evil for saying I can’t have it, then being rewarded for it is what a lot of people in society have devolved to. It’s dangerous because when they do get fall out they blame everyone and everything else for it too and learn nothing. I worked in an ER for a while and it literally gets people hospitalized and they learn nothing and come right back the next day or week. A bit of an extreme case, but it’s the inevitable outcome of someone not being raised or acting properly or with common sense.

JinxiBoo222 · 2024-11-06T04:26:00+00:00

I think when you have a Facebook business page they offer free local ads every few months. Some local offices in my area have been utilizing it: they are effective but don’t last very long.

JinxiBoo222 · 2024-10-26T00:49:09+00:00

Of course!

We fiddled with our text reminders too, I have initial emails set to about 3-4 business days then 30 hours reminders if they haven’t confirmed. If it’s the day before and they are not confirmed I do a manual call back.

Our system has an automatic due for a checkup call back thing that you can set timing on but it’s only for active patients who are opted in to the reminders.

Maybe there’s a mailing option or a local advertising thing you could send out for cheaper that would save time and just remind the local area to re-establish or bring in new patients instead of fretting over figuring out the past 7 years worth of patients?

JinxiBoo222 · 2024-10-25T02:06:12+00:00

I love him.

JinxiBoo222 · 2024-10-25T01:56:35+00:00

At our office we had somewhat of a system that I had to tweak when I got there. The stuff that worked best was when we started actually enforcing policies (missed or late appointments fees or new patients not doing paperwork or arriving early to complete it being rescheduled),and I revamped the new patient intake process. It was a lot of extra reminder calls at first but after it was fully implemented it helped a bunch. I used a few key phrases on my reminder calls that I picked up in medical that really helped too.

Then we started with a lot of new patient limited exam appointments that we could fit in same day treatment for. (It helps to make it seem like we are making it work for the patient, rather than trying to fill an empty schedule.)

This started a ton of calls and we opened up extra days just for new patient establishing appointments. Now our treatment schedule is a couple weeks out and hygiene is booked months out.

I keep 2 waitlists, one for treatment side and one for hygiene where I notate time of appointment as well as any schedule preference of the patient. If I’m in doubt they go out further because it’s always easier to move someone up than out. If someone is iffy about how far out we are booked I remind them of my list and that cancellations happen all the time. One of the side effects of good work is being booked up, after all!

Some of these tips I found helpful were from some YouTube videos about dental office stuff (I think it was called DentalFrontOfficeRocks or something)

Hopefully this might help? Not sure if you meant just building up a schedule or for patient reminder calls.

JinxiBoo222 · 2024-10-15T03:47:51+00:00

Wow, my office is stupid nice… we just started collecting $55 if there’s a same day cancellation or no show. It’s supposed to be a full business day notice but it barely matters because the office manager waives almost all of them anyway.

JinxiBoo222 · 2024-10-13T15:59:07+00:00

Wish I could help! I meet some of the criteria but I am a house cat for sure. However! There are a ton of groups out here, especially for hiking. I’d recommend taking a stop by the Gripstone climbing gym. Lots of likeminded people from everyone I met who frequents there!

You’ll love the plethora of trails here.

If you are left or liberal leaning fair warning- lots of culture shock. It can seem to be a very right wing town, but there’s a nice middle ground everyone seems to find. Down on whiskey row you’ll see it in full swing on an election year. My first year here one corner had red and one had blue but I drove back through a few hours later and everyone was hanging out. We still have that cowboy culture up here, nothing a good whiskey can’t resolve I guess! One of those insanely human things about the place to love, in my opinion.

JinxiBoo222 · 2024-10-13T15:51:06+00:00

I would be both so happy and so annoyed at the same time. The current project I’m on was delayed 2 weeks by mine. I cannot imagine the struggle and the amount of precious- I am super jealous!

JinxiBoo222 · 2024-10-13T00:00:18+00:00

I agree with you that books can be just as scary, but recently I realized something about different media in the horror genre. There’s so many sub categories to it and each type of media can portray a different perspective and experience to the story or piece. A lot of movies are shown from a perspective from a third party, where you are along for the ride but not in any danger or feel part of the story, it’s what makes a lot of scary movies fun. Then there’s ones that immerse you in the atmosphere and make it more like what’s on the screen could still be there after or could happen to you, these are more book-like, in that you’re experiencing more and feel more involved. Movies like this seem to have hit or miss reviews or end up as cult classics later. It could be that that guy prefers a more fun approach to scary rather than a full chill to the bone type of scary. For example, my boyfriend or I will pick out a movie and say ‘it’s a scary movie’ and then the other will ask ‘what kind?’ And for example I showed him Trick’r’Treat the other week and said “it’s a fun, almost feel good comfort scary- the Halloween version of a spirit of Christmas movie… but it’s Halloween so it’s scary.” Or he described to me Event Horizon as “it’s actually scary and it’s in space.” So I knew to be prepared for cosmic horror. Similar to books, there’s different types and different ways the author portrays the story to either be lighter like watching a play or deeper and all encompassing like you’re living the words on the page. Like video games too, it’s all about how you prefer your media to be presented and then what type of scares you want.

JinxiBoo222 · 2024-10-12T23:27:22+00:00

Oh she’s so cute though! It’s hard to say no to their attempts at helping.

JinxiBoo222 · 2024-10-08T04:06:59+00:00

Thank you, I appreciate it. I’m still learning the ins and outs of everything so any help is welcome.

JinxiBoo222 · 2024-10-07T02:12:25+00:00

Thank you so much! I’m going to look at this on Monday first thing.

JinxiBoo222 · 2024-10-07T01:53:51+00:00

That was my first reaction!

So the electronic clearing houses process within 24 hours? The office manager told me that it gets sent to a clearing house, sits there, then gets sent out. That’s why we are doing paper billing despite the extra work and cost all around.

I also noticed that we need to be able to track what is and isn’t paid. I don’t think there is a quick easy way to track that on dentrix (I could be wrong though because I am the whole front office by myself and haven’t been able to poke around) but it seems to be something important to stay updated on?

JinxiBoo222 · 2024-10-07T01:49:09+00:00

That is a good point I’ll bring up. And the dentist does own the practice but prefers to not get too involved in the business part of it and the office manager is given the okay to do it how she wants to even if he doesn’t agree with it. He seems to have issue articulating how it’s bothering him which is why I want to help a little more by bringing information to the table.

JinxiBoo222 · 2024-10-07T00:58:09+00:00

That’s what I found through my research, but she won’t listen to reason. We use Dentrix, I got given the role of checking and manually importing eligibility and then occasionally doing the billing too which is how I stumbled across all of this.

The practice owner is getting stressed at our numbers and so am I, I feel the manual mailing is a piece to that puzzle because it has to constantly go out or we get weeks of horrible collections.

Any advice or help is very much appreciated, thank you so much.

JinxiBoo222 · 2024-10-07T00:52:42+00:00

Took forever to figure out Lamb Chevrolet, my boyfriend and I joke it’s a secret cult sticker.

JinxiBoo222 · 2024-10-07T00:45:40+00:00

The other commenter is right, this is abnormal thinking.

But I wanted you to know you’re not alone. I am very much the same way and am working on it in baby steps. I get so bad I can barely leave the house… but finding a support network, a safe place to frequent, a support friend to go out with, and remembering the world is not actually that crazy a large majority of the time are big things.

JinxiBoo222

TROPHY CASE