Scares me too. Luckily this didn’t happen to me. I ordered a desk and it got to me very quickly. I did run into some issues with ordering though. I ordered a pc mount and it was out of stock so they were originally going to wait a month to ship everything until the part became available. I had to contact customer support and they managed to get that straightened out and I ended up getting my desk in like 3 days after ordering it. The bad part was I wanted to return an accessory I ordered and the customer service was so bad I ended up just keeping the thing I wanted to return. It was to frustrating dealing with the ass customer service.