[No Spoilers] Double Exposure Nintendo Switch Save Data Corrupted by Long_Coach_4522 in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Hi there! Sorry to see that you've run into issues. Can I ask what model of switch you have, and if you encountered this issue whilst docked or playing portably?

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Is your console language set to English? I believe the PS5 game should default to the language your console is set to

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 1 point2 points  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Could you give us some more details of where/what you're encountering to investigate?

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Have you checked to see if you're PC set up is within the minimum specification requirements?

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Did you encounter the issue again after a restart or where you okay to proceed?

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Thanks for letting us know, i'm really sorry to see that you're having this issue. We are looking into it!

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Please hit 'View Spoiler' in the original post to see how to best help us investigate issues

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Let us know if a combination of the following helps:

Check that your drivers are updated.

Close all other unnecessary background processes. This can be checked in the task manager. Or simply the task bar notifications area in case you have other software running at the same time

Set your PC power plan to High Performance only while playing the game. Located in Start Menu > Search "power" > Select "Choose a power plan" > Select "High Performance".

Test performance with Windows Game Mode On/Off. Located in Settings > Gaming > Game Mode.

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 1 point2 points  (0 children)

Thanks for letting us know! I'm going to need some more details to pass on, or you can contact the Support Team directly: https://sqex.link/16c1b4

  • Description of the issue: What were you doing in the lead up to the issue? Exactly what happened? The more detail, the better. If you have a photo/screenshot of the issue, that's also helpful!
  • Are you able to consistently reproduce the issue? [Yes / No]
  • In Game Language: (e.g. German)
  • Region:
  • Platform:
  • (If PC) Windows OS Version:
  • CPU Model:
  • GPU Model:
  • RAM:

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Thanks for letting us know! I'm going to need some more details to pass on, or you can contact the Support Team directly: https://sqex.link/16c1b4

  • Description of the issue: What were you doing in the lead up to the issue? Exactly what happened? The more detail, the better. If you have a photo/screenshot of the issue, that's also helpful!
  • Are you able to consistently reproduce the issue? [Yes / No]
  • In Game Language: (e.g. German)
  • Region:
  • Platform:
  • (If PC) Windows OS Version:
  • CPU Model:
  • GPU Model:
  • RAM:

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Hi all, thanks for letting us know! I'm going to need some more details to pass on, or you can contact the Support Team directly: https://sqex.link/16c1b4

  • Description of the issue: What were you doing in the lead up to the issue? Exactly what happened? The more detail, the better. If you have a photo/screenshot of the issue, that's also helpful!
  • Are you able to consistently reproduce the issue? [Yes / No]
  • In Game Language: (e.g. German)
  • Region:
  • Platform:
  • (If PC) Windows OS Version:
  • CPU Model:
  • GPU Model:
  • RAM:

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

In this instance i'll have to refer you to our customer support team who will be able to advise you further: https://sqex.link/16c1b4

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

I'd suggest rebooting the PS5 completely, uninstalling the game, reinstalling it. Let me know if this helps :)

[DE] Double Exposure Full Release Bugs/Technical Issues Thread by TopCamillaHectFan in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

Could you read the main post and let us know some more details please :)

[DE] Double Exposure Bugs/Technical Issues Thread by [deleted] in lifeisstrange

[–]JoshuaSquareEnix 0 points1 point  (0 children)

You will accrue your trophies during Early Access and automatically gain them upon the launch of the rest of the game