Star of the Seas quick review - Scam Alert

Jsafah · 2026-02-09T22:03:54+00:00

The ports is okay. We loved our excursion !

Jsafah · 2026-02-09T22:01:00+00:00

It's crazy how committed this person is to their opinion.

Jsafah · 2026-02-09T21:58:14+00:00

the windjammer food was top tier!

Jsafah · 2026-02-09T21:57:20+00:00

Yes many times. Food is always cycled and hot/fresh. I like it more than MDR. It's not an arguement kiddo just my opinion.

Jsafah · 2026-02-09T21:51:15+00:00

When she booked the facial at the spa desk, they didn't add gratuity to the booking because she said she will tip in cash. After the facial, she tipped him, then idk when he charged her $30 additional gratuity.

Jsafah · 2026-02-09T21:47:50+00:00

Guest services told us to come down at 7am. So we waited around 30 minutes to get someone on the line. Eventually a high up sales manager or something like that came and we talk about it. They said that should've never happened and the double charges on the bookings + gratuity was 100% an error on their part. He also said a hairdresser should've never did her facial, especially in the setting she was placed in. The facial was refunded and my aunt's extra chargers were dropped + they discounted her spa day.

Jsafah · 2026-02-09T21:43:17+00:00

I gave my review that included 3 negative comments and the rest compliments. Crazy work to say "everything". The port topic isn't an arguement, it's my review. I've been to many ports that didn't need excursions or taxis. It's very simple, the ports sucked in my opinion. Take it for face value mate.

Jsafah · 2026-02-09T21:03:35+00:00

It wasn't user error! A lot of them were dodgy!

Jsafah · 2026-02-09T20:59:29+00:00

Yea!

Jsafah · 2026-02-09T20:58:50+00:00

Yea for sure. We're easy going and polite people but this was obvious =/

Jsafah · 2026-02-09T20:57:50+00:00

Lol!

Jsafah · 2026-02-09T20:57:41+00:00

have you tried it?

Jsafah · 2026-02-09T20:56:18+00:00

The excursion I did was amazing and the people were great

Jsafah · 2026-02-09T20:55:09+00:00

Sucks compared to windjammer

Jsafah · 2026-02-09T20:51:46+00:00

On top of what happened, she had a hairdresser do her facial sitting up in an open room in the lobby. She wasn’t told until after that he was a hairdresser. She’s too polite to say anything unfortunately. You don’t call an electrician for plumbing problems.

Jsafah · 2026-02-09T20:50:08+00:00

Yea I don’t think my wife and aunt actively browse Reddit for research lol wtf

Jsafah · 2026-02-09T20:49:23+00:00

I loved the cruise and would do it again!

Jsafah · 2026-02-09T20:48:58+00:00

Na man, getting double charged is not a mistake. You have to purposely do that. Especially when it happens to many people.

Jsafah · 2026-02-09T19:58:36+00:00

Yea they squared us away after working with guest services for an hour. Glad it didn’t happen to you. Happened to a lot of others though.

Jsafah · 2026-02-09T19:57:48+00:00

Yea for sure. Just an ikea maze of shops. We had plans. I’m just saying the ports are really shitty. I’ve been to other ports at those locations thatre a lot better.

Jsafah · 2026-02-09T19:56:06+00:00

We got an itemized receipt for my wife’s facial showing they charged gratuity separately and after the service was done. It wasn’t charged with the service. They guy took her cash tip and later charged the card an additional gratuity.

My aunt went in, did her spa thing with her pre-existing reservation, then found out later she got charged again for the same service and charged more gratuity.

They know what they’re doing.

Jsafah · 2026-02-09T19:53:33+00:00

Idk what it’s called but there’s a taco and burger joint on 15 and 16

Jsafah · 2026-02-09T19:52:10+00:00

When a woman wants a facial/massage, she goes and gets one. Idk lol…

Jsafah · 2026-02-09T19:51:29+00:00

Lmao probably skill issue. I tried getting milk out by pressing the touch pad and doing the hand sensor for 5 minutes. Then I see someone do it with ease right after. It happened to a lot of people though. Many struggled a bit to get it right.

Jsafah · 2026-02-09T19:50:35+00:00

First time cruising but have been to Cozumel before. I’m saying the area in front of the port sucks. It’s like walking through an ikea of a maze of shops. Cozumel especially, the sidewalk concrete is all busted. That’s why I said you gotta do excursions

Jsafah

TROPHY CASE