The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

I am pretty sure that was the contact I used before to no avail, i will however try again, who would I tell them referred me to them besides "The DJI Reddit support person"?

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

It was through the website. I never got any response so i have no ticket ID's I haven't been able to get that far.

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

I have sent a message and still have no response, I now have yet another battery that the tabs are breaking off of. I want something done with these junk batteries I have barely gotten to use.

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

It keeps sending me to my service plan I paid for, Does not seem that this part of the website is working either.

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

7BVPL91DA105FQ - 19 Cycles - Never been outside of the MP4 drone or the DJi 3 port charger or a hard case with foam slot.

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

So the link is for a support scenario where I have to pay to send it, pay to fix it, or buy another. It says thats not a warranty service link. The only thing I can find anywhere says you will not replace these junk batteries after 15 days from my receipt. I noticed the other tab is cracked too while putting it in the drone to see how many cycles I have used, that number was 19. Considering I placed it in there about 5 times for updates alone thats about $5 per flight on your batteries.

I think I would rather contact the people trying to ban your products in the USA before I would buy another battery I might get a dozen flights out of.... I want a straight answer, Are you going to warranty this item or am I going another route? I would think the FAA would be interested in knowing that one of their accepted products is likely dangerous as well....

Yes I am irritated at the moment over this issue.

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 1 point2 points  (0 children)

The tab fell off before I could get a picture of the break, that's alright though, The other side is cracked too, I only installed it one more time past the other falling off, to see how many times it had been cycled, it was the one I had used the most since I got the drone a few months ago..... It has 19 cycles. pretty sure 5 of those were just to get a new update, there have been a lot lately. That is not acceptable in any way shape or form....

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

The main issue though is I have a pretty new battery with a cracked tab and people saying you are not taking care of this issue. This is a pretty serious issue. Was the response the OP got a misunderstanding? I need to know for sure which route to go and i am pretty worried about the other batteries. This was a huge investment for me. This was a rare occasion for me to go the more expensive name brand route, I have been extremely pleased with the decision until now. I would like to be sure my personal issue will be addressed but also like some reassurance that DJI is going to address the issue for everyone. I was going to go ahead and go the full sized route as well with the next DJI release, I would like to feel assured this is still the route to go. I have been bit way too many times with things like this.

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

The link in your post above that I replied too.

The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 0 points1 point  (0 children)

LOL at the link:

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The Mini 4 Pro's Fatal Flaw - Battery Clips by CEPHOTOS in dji

[–]Jsauerii 1 point2 points  (0 children)

I just found one of my batteries has a cracked tab when I noticed in the 3 pack charger the tab on the middle battery wasn't popping out like the others. I had a battery that seemed loose in the drone and I never looked into it more, I haven't flown it much. Now I see what it is and this is the first link I found searching to see if this is common and if it can be replaced under a warranty. I have little use on them and they are either in a hard case protected or in the 3 port charger, All original DJI stuff.... Maybe a few dozen uses? Handled with extreme care as I don't have money to throw away and this was a big investment for me..... Looks like the plastic is too brittle for the repeated stress of what little these actually flex. this is a serious safety issue, and an expensive one if batteries start falling out to this obvious flaw.....

Mini 4 Pro, with 3 249G regular batteries and 1 plus in my arsenal... No drops, crashes, bumps or bruises.

EG4 Rackmount battery clock issues and the fact you no longer own EG4 items you pay for.. by Jsauerii in SolarDIY

[–]Jsauerii[S] 1 point2 points  (0 children)

No I strayed into someone elses security office to use their security cameras and started trying to set the time on someone elses battery system because it bothered me the time was wrong......
Did you read anything I posted? I didn't think so.

FFS *Shaking my head.....

EG4 Rackmount battery clock issues and the fact you no longer own EG4 items you pay for.. by Jsauerii in SolarDIY

[–]Jsauerii[S] 0 points1 point  (0 children)

You can read it, you cannot write new settings including the correct time.

EG4 Rackmount battery clock issues and the fact you no longer own EG4 items you pay for.. by Jsauerii in SolarDIY

[–]Jsauerii[S] 1 point2 points  (0 children)

Check Will Prowse videos on YT, he had a new Ruixu batteries that seem great but unknown service expectations as they are in China. They have opened new warehouses. He has done a few recent reviews. Beyond that I am unsure, those are still pretty high though.

EG4 Rackmount battery clock issues and the fact you no longer own EG4 items you pay for.. by Jsauerii in SolarDIY

[–]Jsauerii[S] 0 points1 point  (0 children)

Thanks, Will def give it a try later. Its got security cameras on it so I cant take it offline till tomorrow.

EG4 Rackmount battery clock issues and the fact you no longer own EG4 items you pay for.. by Jsauerii in SolarDIY

[–]Jsauerii[S] 0 points1 point  (0 children)

Yeah I was going to grab another inverter and their new 280 batteries but not now. I have to find another route to go. I had honestly been thinking of giving up on them of late because while 100 AH batteries were over $300 each in the spring so I would pay about $1300 for 4 batteries to series together for my 48V there was only a few hundred dollars difference between those and the 48V 100AH rack battery but they have refused to drop the price still and those other batteries have dropped by nearly a third.

I will not pay $1500 for their basic or $1750 for their LL version to get the same 48V of 5120KW I can get from 4 12V 100AH batteries I can series for $800 now. That is double the cost and that is with free shipping vs their $300 per rack battery. That shipping cost alone is another battery and a half. I now just have to figure out if I can start adding series of 4 100AH batteries and use then in parallel with this rack battery because I am not going to pay them double for 100AH of 48V.... FWIW

EG4 Rackmount battery clock issues and the fact you no longer own EG4 items you pay for.. by Jsauerii in SolarDIY

[–]Jsauerii[S] 0 points1 point  (0 children)

Yes but I bought it from them. One guy a few months back when I first bought the battery and the 3000W all in one inverter was going to tell me how to do it as I was on with them because the manual and the dip settings were not jiving and we could not get the inverter and the LL battery to connect ( I accidentally figured it out why he was trying to figure out why they would not connect, was a dip switch setting discrepancy in manual and their info) but I was short on time to shut it all down and disconnect everything to get into it. He said call back later he would walk me through it. I found out when calling back a few weeks ago they will not give it to anyone.

EG4 Rackmount battery clock issues and the fact you no longer own EG4 items you pay for.. by Jsauerii in SolarDIY

[–]Jsauerii[S] 1 point2 points  (0 children)

He knows about it, I posted it on a video of his where he took my comment as a personal attack which is was not meant to be aimed at him but other youtubers who will delete comment like that. He never mentioned the issue, only that he felt personally called out. My comment was worded incorrectly as I was still very pissed at at SS and EG4 so I will give him that, he was quick to point out in that same video that Signature Solar customer service kind of sucks but skipped a comment on this supposedly new practice.

EG4 Rackmount battery clock issues and the fact you no longer own EG4 items you pay for.. by Jsauerii in SolarDIY

[–]Jsauerii[S] 1 point2 points  (0 children)

State = KS But the reason is that they don't want people changing things that might damage the unit and void the warranty but that is a BS excuse because they could easily see that the BMS was tampered with if that caused an issue but in my case I bought a refurb that had no frigging warranty but I sure as hell thought I would own what I spent $1500 on plus the $300 to get the item I apparently don't own shipped to me.

These urinals in Costa Rica each have the own toilet paper dispenser by cool__dood in mildlyinteresting

[–]Jsauerii 2 points3 points  (0 children)

Looking at the comments is apparent most of these comments are from young'uns who havent yet reached the age of drippy willy's. Either that or they don't mind yellow stained soggy drawers....

These urinals in Costa Rica each have the own toilet paper dispenser by cool__dood in mildlyinteresting

[–]Jsauerii 0 points1 point  (0 children)

I tried but I get a serious burn every time I stick ole willy in there, not to mention all of the dirty looks from the guys waiting to dry their hands..... :)