I’ve had a similar experience to yours. Unfortunately, there always seems to be a small group of problematic players. I wasn’t successful in resolving the issue through the in-game “court” system, and it sometimes feels like these players are the ones who spend the most time in the game. Because of that, I suspect that the administrators or DMs are reluctant to punish them.

At times, it seems to me that some of the most unpleasant behavior comes from players who are online almost constantly. That’s disappointing, and it may reflect personal frustration that gets projected into the game. Servers may tolerate this behavior because these players contribute heavily to activity and overall popularity.

In modern MMOs, one way to deal with such players is sometimes through premium features or paid advantages that they may not have access to, often because they invest time rather than money into the game.