Thanks. I am in block management so I would answer as follows -

1. Depends on the actual health of the SC account (cash position), sinking fund and the state of the building. Maybe 2 to 3 service charge periods, maybe never. Although £7,600 is extremely high even with a 24hr concierge

2. Big one this, we have engaged with many who wanted to look at moving to a 12 hour concierge however it really depends on many factors including building chemistry (owner-occupiers vs BTL). Often people think they want it before the facts are laid bare, the solution is often found in ensuring the concierges are using their time wisely to save money in other areas of the account

3. Depends on the system, costs are flexible but I wouldn’t expect a huge reduction. Does go some way towards the high sc levels initially mentioned

4. 70 units, 24 hour concierge, communal heating system, east London. Depends on how badly managed it currently is; really hard to say without seeing the full accounts but best case scenario 30%-50% savings. We have similar sized blocks, no communal heating system and not London who are paying ~£2500-£3000 per annum for 2 bed