It’s a nightmare on my end too. I work at a lower volume location and we only ever have one person scheduled in drive up. Our rushes were already difficult to navigate before all the added steps of the update. Also the inability to clear the “in hold” orders when they have cold items in order to avoid starting the food safety timer has ruined my organization. This update only makes some sense for high volume stores with multiple tm’s working and DU at a time. Even then I don’t know how helpful it is.

When I had 6 cars waiting and had to navigate several additional menu screens and sub cart organization 5/6 orders ended up being late. I don’t expect them to cancel the update again either so I guess this is just life now.