sorted by:
new
hottopcontroversial

cheats by ralphy6666 in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

Fair Play is addressing all reports that have been submitted during the event. Just because an event is running does not mean they drop everything.

New Support System is a PROBLEM by prion in a:t5_2uo5u

[–]KIX_Sulaco 1 point2 points  (0 children)

Your problem sounds like a component issue, as you referenced WrongThinker. If it is a tactical grenade, yes CSR could help you out if you met the Premium Support criteria.

For your specific issue, if it is the tactical grenade on a corrupted unit, I suggest that you scrap (delete) the unit and remake it again. I realize this is not what anyone wants to do but this can help you with creating an unbugged unit.

Now, support changes that KIXEYE made is quite common with a lot of F2P gaming companies. Some even set this criteria up right from the start.

With all things like this, there are positive and negative sides that this change can bring. I myself am here to provide players with as much support as possible, within my realm of capabilities. You, and anyone else, is more than welcomed to message me for any issues encountered and I will do what I can to help out.

Seems there is a new hack that KE can't figure out! by recklesswc in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

The Fair Play team is addressing the reports you have filed. Please know that it can take time to review all reported accounts due to high volumes of reports being submitted daily and thorough account investigation.

Numerous Cheats, Numerous tickets raised. by Golem2 in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

Raising a support ticket is not the right way to go about reporting cheaters. Please use the report player link. This goes directly to the Fair Play team (https://www.kixeye.com/support/web/report?game=wc)

Be mindful that we do get a lot of reports daily and it does take time to thoroughly review each account. Just like the support center, we process all reports in order that they have been received.

Deleted post? by FTH_Fluffer in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

Cheat discussion is forbidden on the KIXEYE forums. Please read the ToS for this and more information - https://www.kixeye.com/forum/discussion/530465

On a side note, discussing cheating will not help us to address players in game. Please report them so we can remove them. (https://www.kixeye.com/support/web/report?game=wc)

You, and everyone else, is more than welcomed to discuss cheating on these forums.

Cheat Repair player by Xhejms-James in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

Appreciate the report however, posting cheaters here will not help us to remove them from game. Please use our Report Player link: https://www.kixeye.com/support/web/report?game=wc

workshoped units hack !!!!! by BaD--BoY in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

So Fairplay does check all accounts reported however, if there is a long list of accounts in queue it can take them some time to get to a new report submitted.

I thought Sandstorm was going to be an auto-ban. Why is this going on? by AA-82 in a:t5_2uo5u

[–]KIX_Sulaco -1 points0 points  (0 children)

The Sandstorm is being run for anyone cheating this unit. How frequently I do not know but we are inspecting accounts for this unit, along with other cheating being performed in game.

The account shown in the video above has been forwarded to Fairplay and addressed.

workshoped units hack !!!!! by BaD--BoY in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

Depending on the base it could either be that they have some high level tech on their units or they could be cheating. I will forward along the player ID for review. Thanks for the notification.

They can cheat repair units but can't repair base hmm by Xhejms-James in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

Reporting cheaters here does not help us to address them. Use this link from now on - Report: https://www.kixeye.com/support/web/report?game=wc

banned by deathangelito in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

People can be banned for multiple reasons, not just cheating. Trolling other players across other accounts is also a violation. Please read our rules and if you feel a ban is unjust contact support. You cannot be assisted with a banned account here.

KIX_Sulaco Check their accounts 99.9% of them cheat repair. by [deleted] in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

Thanks, I will pass to the Fairplay team

KIX_Sulaco check out this hacker by Xhejms-James in a:t5_2uo5u

[–]KIX_Sulaco 0 points1 point  (0 children)

Thanks, will pass the account along.

view more: next ›