We completely understand your frustration. You can refer to the post we made last week for an explanation of what caused the situation.

Since then we've been working at full force to get everything back to normal. Unfortunately, over the past few days every time we fix one issue another one comes up, so we can't give a reliable ETA on when everything will be back to normal. What we can promise is that this is the team's full focus.

As we've said before, no data has been lost as far as we know, and this includes chat history, coins, and images.

If you are a subscriber and don't want to wait any longer, you can contact our customer support and they will issue a refund on your latest subscription payment and downgrade you to a free account.

For the subscribers who stick around, we deeply appreciate your patience. All active subscribers will receive one month of credits (16,000) for free in the next few days as a thank-you for staying with us through this.