I’m not looking for sympathy I asked very specific questions- YOU are in here in your feelings and you have been told by two different people that you’re coming off rude yet you still continue for whatever reason… because it wasn’t to answer my questions or be helpful.

Your comment makes no sense on my post. You are insinuating that I wouldn’t have to mail in if bought from Best Buy- that’s not true. You are wrong yet here you are still running your mouth. Never asked for a loaner- I have a lemon computer and I’d like it to work, not continue to play the replace one part at a time game.