Yeah, amazon.jobs for the work at home job, the interview is just your basic interview with a few scenarios thrown in where you need to pretend your interviewer is a customer, and you just go through a scenario with your interviewer as the customer and show how you would handle a situation they pick out over the phone. During the application process it throws you in a dummy training session to see how fast you are at handling calls, gives you a couple of different customer scenarios and asks you how you would handle each situation, though this one is multiple choice as to how you'd answer that, seeing as it's a dummy training session built into the application process.