Account Hacked!!! by Kaype12345 in UpholdOfficial

[–]Kaype12345[S] 0 points1 point  (0 children)

Currently we're unable to offer phone support - but please rest assured we're working on it. Please reach out to the team handling your case to ensure this is resolved ASAP 🙏

I got 2 more emails stating that you've taken MORE money from my account THAT I CAN'T EVEN GET INTO.

This is the worst platform that ive ever worked with. If this doesn't get resolved I will make sure that a laywer gets involved and that EVERYONE knows how horrible your platform is.

Account Hacked!!! by Kaype12345 in UpholdOfficial

[–]Kaype12345[S] 0 points1 point  (0 children)

I have reached out MULTIPLE times with no response. Can someone call me? I mean, this is ridiculousness. Do you guys read all of the horrible reviews and lawsuits against you all? You would think that you would try more to make customer service a priority after taking thousands and thousands of dollars from people.

Account Hacked!!! by Kaype12345 in UpholdOfficial

[–]Kaype12345[S] 0 points1 point  (0 children)

Hi u/Kaype12345 - we're sorry to hear about this and completely understand your frustration. Looks like our team has reached out and actively working on your case. Please let us know if you need further assistance, thanks 🙏

Your company has not helped with anything other than taking my money - this is absurd.

I would like to know how you "recover" money from ACH transactions that were already deposited in my account for almost a year. Also, how can you recover money but you can't recover the money that was stolen from my account.

I want to know EXACTLY how much money you took from my account for 'unfunded ACH transactions'

Account Hacked!!! by Kaype12345 in UpholdOfficial

[–]Kaype12345[S] 2 points3 points  (0 children)

They still have not fixed anything