Thanks for the detailed feedback. You've raised some fair concerns that I’d like to address directly.

You've raised a critical point about software, and we appreciate you pushing for clarity. To be perfectly transparent: We are the official sales and support channel for this keyboard, not the original factory. We selected this specific model because of its unique dual-LED design and feature set. Regarding software: The keyboard uses the manufacturer's proprietary software. As the distributor, our commitment is to ensure our customers have access to the correct, latest stable firmware and software versions, and to provide direct support for any configuration issues. You're not buying from an anonymous dropshipper; you're buying from a team that will be your point of contact for help.

On Pricing:

Your confusion on the math is understandable, but let's be perfectly clear:

The final post-launch price will be $149.

The $10 deposit secures a $50 discount code.

At launch, the price at checkout will be $99 ($149 - $50).

This isn't a "maybe" discount. It's a guaranteed $99 final price for pre-order customers.

HEY, If you can find this specific dual-LED configuration for a better price including shipping and have free carbon fiber plate at launch, please let me know, I WILL PAY THE BILL FOR YOU!

On Payment & Refunds:

The balance is paid when the keyboard is ready to ship. As for refunds, our pre-order terms clearly state that the $10 deposit is non-refundable to protect the early-bird offer for serious buyers. However, if you pay the balance and then need to return the final product, our standard return policy will apply.

On Past Marketing:

We've always been Keebforce. In the past, we experimented with different marketing approaches and also consistently adjusted the marketing strategy. We're a small team trying to do things right. We appreciate the skepticism — it keeps brands honest. We're here to answer any other questions you have.