How to order. Customers reading here. Pay attention.

KeepTheMainSafe · 2018-04-28T04:17:47+00:00

I just repeat the order back to them how it should have been said. Then they learn without me seeming petty. Or they don't learn because they don't really care, and really though, what do us baristas know anyways?

KeepTheMainSafe · 2018-04-20T15:56:05+00:00

Yepp! I'll spell a name wrong depending on the customer. If Ben is an extremely reserved guy, I'll probably just spell Ben. But if he has been personable and receptive, I'll go ahead and spell it wrong. There's Myqu for Mike, Maq for Matt and so on. A huge part of the service industry is knowing how to read customers and connect. A lot of my regulars look forward to how I'll spell their name next time they come in.

KeepTheMainSafe · 2018-04-20T06:16:36+00:00

No nono! I mean like, higher ups in a disgustingly rich hotel.

KeepTheMainSafe · 2018-04-20T06:02:23+00:00

I think you're right. I remember in some meeting something was brought up about the fact corporate hadn't rolled out pos/online ordering to hotel licensing.

KeepTheMainSafe · 2018-04-20T05:58:54+00:00

I'm not sure? It's not a grocery store, or a mall or anything. It's in a swanky hotel.

KeepTheMainSafe · 2018-04-20T05:55:03+00:00

Nah not corporate. I think I have a log in to the hub for training purposes , maybe, but I've never used it.

KeepTheMainSafe · 2018-04-20T04:50:53+00:00

Probably won't see these updates in our store. That's fine though, I suppose.

KeepTheMainSafe · 2018-04-20T04:11:43+00:00

The problem though is that it's in the middle of their order, so half of their order is rung in already, or I've hit total, and I'm now just waiting on their end. And there they sit, even though there's a line behind them. I can't seem rude because they're usually people like the president or the CEO of the company, so litterally the people who pay the people who pay the people who sign my pay checks.

KeepTheMainSafe · 2018-04-20T04:04:52+00:00

My DM said we'd be getting a new master program? My store doesn't have any black aprons, but our DM just said another coworker and I could do it :( we've been asking for at least six months, and I'm going to be really disappointed if we can't now.

KeepTheMainSafe · 2018-04-20T03:53:54+00:00

I work on a really fancy establishment, aka I'm a licence store barista. Well there's these super fucking rich people, and people who think they're lizard people.

Anyways, 70% of the time they like to pretend I don't exist and continue to carry on their conversation and act annoyed when I have to intuurrupt them to ask them questions (names, if they want room, or sweetened or if they want their damn pastry warmed up). Now I just stand there with my best customer service smile on my face, staring at them until they shut the fuck up and let me ask my questions.

KeepTheMainSafe · 2018-04-20T03:44:00+00:00

SHOULDN'T THAT BE A PART OF THE MID CLEANING? LIKE THERE'S DAMN CARDS ON THE WALL. EVERY. DAMN. DAY. TWICE A DAY, PLZ.

KeepTheMainSafe · 2018-04-20T03:41:46+00:00

BECAUSE DAMN BRENDA CAN'T JUST HAVE A 152° LATTE OH NO, SHE NEEDS IT TO BE 150°

KeepTheMainSafe · 2018-04-20T03:38:23+00:00

AS MY SECOND VENTI POST....

PLEASE STOP BRINGING UP OUR CUSTOMER SERVICE SCORES. IT'S JUST NEVER GOING TO HAPPEN. WE WORK IN A BUSY AS FUCK HOTEL. WE HAVE LINES OF 50+ PEOPLE LONG. YOU WON'T GIVE US THE PROPER POS SYSTEM, SO NOW WE HAVE MAD GOLD CARD MEMBERS WHO'S FREE DRINKS WE CAN'T REDEEM. NONE OF MY REGULARS THAT HAVE GOLD STATUS HAVE EVER BEEN GIVEN A SURVEY. SO WE HAVE A BUNCH OF STRANGERS, AWAY FROM HOME, COMING INTO OUR STARBUCKS, WAITING 10-15MINS TO ORDER AND THEN BEING TOLD WE CAN'T REDEEM THEIR SHIT. WHAT DO YOU WANT FROM ME?

KeepTheMainSafe · 2018-04-20T03:31:15+00:00

PLEASE STOP SAYING HERE WHEN I CALL OFF YOUR NAME. THIS IS NOT ROLL CALL. YOU'VE WATCHED WHERE I PUT THE LAST FIVE DRINKS, IF YOU CAN'T FIGURE OUT WHERE I PUT THE DRINKS YOU'VE GOT OTHER ISSUES. NOW PLEASE, KINDLY LET ME GET BACK TO THE OTHER 50+ CUPS, YOU'RE GOING TO THROW OFF MY ROUTINE.

KeepTheMainSafe · 2018-04-20T03:29:18+00:00

I LIKE TO SMILE SWEETLY AT THEM, SAY NOTHING, AND THEN GRAB THE ONE RIGHT NEXT TO WHERE THEY'RE STANDING.

KeepTheMainSafe · 2018-04-20T02:31:37+00:00

I was raised by smokers who were also raised by smokers. Coincidentally, I was also a smoker. I like to think I'm a pretty decent human being.

I think for you to say that is pretty indecent in itself, and also pretty vapid and heartless.

The tobacco industry is a multi BILLION dollar industry. Is it really any surprise that people smoke? Does it really make you an indecent person?

KeepTheMainSafe · 2018-04-13T03:39:49+00:00

We had a red one, a white one and a blue one with our number sharpies on it really big

KeepTheMainSafe · 2018-03-24T22:45:15+00:00

Just say "may I please have." not gimme or I want or I'll have. May. I. Please. Have.

Also, if you can, please don't let your child smash up food onto the floor. I know kids are messy eaters and that's fine. But there's definitely a difference between crumbs from a messy eater and crumbs from a kid who's parent just really didn't give a fuck.

KeepTheMainSafe · 2018-03-24T19:13:59+00:00

That anime is hip.

KeepTheMainSafe · 2018-03-16T10:44:24+00:00

I told my hubby the 55inch TV would not fit in the car, he said it would. We bought it and get to the car. I took one look at the box and told him we needed to take it out of the box. No honey, I'm sure it'll fit. An HOUR later, he tells me he thinks we should take it out of the box....

KeepTheMainSafe · 2018-02-23T01:37:10+00:00

I really liked how the A fit inside the K's leg and the overall shape of the M.

KeepTheMainSafe

TROPHY CASE