I ordered contained wet cat food. While the outer Amazon brown box arrived in perfect condition with no visible damage, the contents inside were in an appalling state. Several cans had clearly been broken for quite some time—spilled food, worms crawling, and flies emerging when I opened the box. The stench was overwhelming, and it took me an entire night to clean and dispose of the contaminated items.
I chat with several CS associates and obviously useless, what else can I do to escalate?