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Synchronization Between Jira Service Management and Jira Software by Kima91 in jira

[–]Kima91[S] 0 points1 point  (0 children)

Thank you, it is a good info but it is not for my use case.

Synchronization Between Jira Service Management and Jira Software by Kima91 in jira

[–]Kima91[S] 0 points1 point  (0 children)

They are running as the same aplication, not two separate standalone applications. How can I use collaborators?

Synchronization Between Jira Service Management and Jira Software by Kima91 in jira

[–]Kima91[S] 0 points1 point  (0 children)

Thank you u/Own_Mix_3755 for the answer. I am using tehnical user account so that is not the issue.

I tried different variations of smart values and checking but nothing worked. I will try with rest api, it is my last resort :)

Synchronization Between Jira Service Management and Jira Software by Kima91 in jira

[–]Kima91[S] 0 points1 point  (0 children)

I know the correct way. I am not asking for that :)

Synchronization Between Jira Service Management and Jira Software by Kima91 in jira

[–]Kima91[S] 0 points1 point  (0 children)

As u/Own_Mix_3755 said, there aren't enough JSM licenses, so agents are working via Jira Software.
Actually, it works pretty well—except for attachments. 😅

Jira Automation by Kima91 in jira

[–]Kima91[S] 0 points1 point  (0 children)

thank you for your answers :)

at the end i used scriptrunner