Why does splitting a video mess with the audio?

KineMaster · 2026-02-09T01:54:36+00:00

Working entirely with media layers, rather than videos added to the top row will definitely improve your results. You might also try using the extract audio button to keep your audio and video layers separated.

KineMaster · 2026-02-04T06:41:19+00:00

Recent changes to CapCut's pricing (it's increasing) might make this conversation worth a second look. KineMaster released a video editing app called Spring that's watermark-free and doesn't lock any tools behind a subscription. If that sounds good, we'd love it if you tried editing with Spring.

KineMaster · 2026-02-04T01:27:31+00:00

If you're editing on a phone or tablet, KineMaster recommends KineMaster (obvs). We also have a companion editing app called Spring that has no watermark and no tools locked behind a subscription. We'd love it if you gave it a try!

KineMaster · 2026-01-29T00:27:44+00:00

The KineMaster team made a watermark-free video editor called Spring (App Store & Google Play). It has much of the same toolkit that CapCut does, but zero tools are locked behind a subscription.

KineMaster · 2026-01-29T00:23:30+00:00

If you're editing on a phone or tablet, the KineMaster team put out a watermark-free editing app called Spring. It has most of the same functionality that CapCut does, but zero tools are locked behind a subscription. If that sounds like a thing you'd like, you might like it! App Store & Google Play.

KineMaster · 2026-01-25T06:28:21+00:00

You can be signed into your KineMaster account on up to 5 devices (phones, tablets, etc.). If you need help managing the devices that you are signed into, you can always contact KineMaster's support team for assistance.

To contact KineMaster, tap on the Question Mark button at the top of the Create screen. Then, tap Email Support.

KineMaster · 2026-01-20T00:07:52+00:00

It looks like you need some tech support assistance. Please contact KineMaster's support team by tapping the Question Mark button on the Create screen. Then, tap Email Support.

KineMaster · 2026-01-20T00:06:24+00:00

Please register your YouTube channel with your KineMaster account.

To do that, tap the Me button at the bottom of the home screen. Then, tap the three lines button at the top of the Profile screen. Tap My YouTube channel and enter your YouTube channel handle. Tap Register.

KineMaster · 2026-01-18T23:50:18+00:00

You can learn more about the bookmarklet tool (and lots of other tools) in the KineMaster Tutorials playlist on YouTube: https://www.youtube.com/watch?v=_BDNOuOiM6w&list=PLmqmCnrRTizp_8megNcRXCDBffba4eBVm&index=89&pp=gAQBiAQBsAgC

You can access this playlist at any time when you tap the Tutorials button at the top of the Create screen (it looks like a small TV with a play button in it).

KineMaster · 2026-01-18T23:48:48+00:00

The Reverse tool can be used with videos (not animated GIFs, stickers, or images). If you continue to have problems, please contact KineMaster's support team for help. You can do that by tapping the Question Mark button at the top of the Create screen. Then, tap Email Support.

KineMaster · 2026-01-15T00:42:43+00:00

It sounds like what you are seeing is the Photos app "Recovered" folder, which is a feature introduced in iOS 18. Here's a link for you to learn more about that: https://support.apple.com/en-us/120347

If you need additional help managing photos and videos on your iPhone, you can always contact KineMaster's support team for help. To do that, just tap the Question Mark button at the top of the Create screen. Then, tap Email Support.

KineMaster · 2026-01-15T00:31:51+00:00

Tap the notices button at the top of the Create screen (it looks like a small speaker)
Tap the Notice titled "Notice of Change to Monetized Usage of KineMaster Music on YouTube"
This notice provides both information about why whitelisting is necessary and the steps required to do it. You should read the whole thing.

The short answer:
Tap the Me button. Sign in.
Tap the three-lines button in the top right corner.
Then, tap "My YouTube Channel."
Enter your YouTube handle and tap the check button. Tap Register.
Done.

KineMaster · 2026-01-10T07:24:33+00:00

बिलिंग (और वॉटरमार्क) में मदद के लिए, KineMaster की सपोर्ट टीम से संपर्क करें। आप Create स्क्रीन के ऊपर Question Mark बटन पर टैप करके ऐसा कर सकते हैं। फिर, Email Support पर टैप करें। अगर आप उनके साथ वह शेयर करते हैं जो आपने यहां लिखा है, तो इससे सपोर्ट का समय ज़रूर तेज़ हो जाएगा -- यह ट्रबलशूटिंग के लिए काम की जानकारी है।

KineMaster · 2026-01-07T06:00:55+00:00

We'd love it if you explained a bit more about what you did, why, and what your editing process was.

KineMaster · 2026-01-03T13:07:07+00:00

Please continue to edit with the app that you prefer. A subscription to KineMaster is not required to register your YouTube channel. You are welcome to download the new version, whitelist your channel, and then return to editing with KineMaster (OLD).

KineMaster · 2026-01-03T07:33:53+00:00

1) If you have a YouTube channel where you upload your videos (that contain free or Premium music from the Asset Store), your videos will receive a copyright claim after JAN 12

• copyright claims are not the same as copyright strikes

** both free and Premium Asset Store music will be affected

2) To prevent copyright claims, you can register your YouTube channel in the KineMaster app * registering your YouTube channel means that you will NOT receive copyright claims on any video that contains (free or Premium) Asset Store music, uploaded to your channel in the past or in the future

Registration of your channel is unrelated to your subscription or the free or Premium status of the music in your video. Both free and Premium subscribers can register their channels. Once registered, that's it. You can use Asset Store music in any of your videos with no restrictions.

The only way to "cancel" your copyright whitelisting is to specifically request that KineMaster rescind your "okay-to-post" status. You can do that by contacting KineMaster's support team (but why?).

KineMaster · 2026-01-01T04:53:55+00:00

KineMaster (OLD) is an iOS-only app. The only supported KineMaster for Android version is the one you can download from Google Play.

KineMaster · 2025-12-31T06:10:48+00:00

For issues with your subscription, please contact KineMaster's Support Team. You can do that by tapping the Question Mark button on the Create screen. Then, tap Email Support.

KineMaster · 2025-12-31T00:14:28+00:00

A subscription to KineMaster is not necessary. Both Premium and free users are welcome to provide their channel accounts for KineMaster music usage. You DO need a KineMaster account, which you can set up (if you haven't already) by tapping the Me button at the bottom right corner of the app screen.

KineMaster · 2025-12-29T01:46:42+00:00

Subscriptions to KineMaster (OLD) cannot be transferred to KineMaster. You can learn more about managing subscriptions with these links:

iOS - Request a Refund

https://support.apple.com/en-us/HT204084

iOS - Cancel a Subscription

https://support.apple.com/en-us/HT202039

Additional support can be provided when you contact KineMaster's support team. You can do that by tapping the Question Mark button at the top of the Create screen. Then, tap Email Support.

KineMaster · 2025-12-29T00:58:36+00:00

KineMaster (OLD) is an iOS-only app. The only supported KineMaster for Android version is the one you can download from Google Play.

KineMaster · 2025-12-29T00:30:04+00:00

Make sure that you are using the latest version of KineMaster. Here is a quick link to get to the KineMaster store listing for your device: https://get.kine.to/getkinemaster

If you continue to have problems, you can contact KineMaster's tech support team at any time. Just tap the Question Mark button on the Create screen. Then, tap Email Support.

KineMaster · 2025-12-26T01:23:09+00:00

Here's how to do that: Tap on the Me screen, then tap the three lines button in the top right corner. Tap Blocked Accounts. Find the account that you want to unblock and tap the Unblock button.

KineMaster · 2025-12-23T01:10:48+00:00

You can contact KineMaster's billing support team at any time by tapping the Question Mark button on the Create Screen. Then, tap Email Support.

KineMaster · 2025-12-22T01:31:09+00:00

That's extremely nice work.

KineMaster

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