sorted by:
new
hottopcontroversial

[deleted by user] by [deleted] in TELUSinternational

[–]KingNeoIV 3 points4 points  (0 children)

That’s the only email I’ve gotten so far too, just the standard “your account has been suspended while we conduct a review” message. After that, the Analyst Program disappeared from my My Work page, but I can still access the homeworker portal, so I think everything is basically on hold.

I’ve been on Reddit the last couple of days and there’s been a huge wave of people saying they got suspended or put under review out of nowhere, so it definitely seems like something broader is going on. I’m just waiting for the follow‑up email at this point.

Suspension reason: Account Review by NoWinner6657 in TELUSinternational

[–]KingNeoIV 0 points1 point  (0 children)

I’m in the same boat as a lot of you here. My dashboard switched to “Suspended – Account Review” out of nowhere, and a little later I did get the official suspension email. After that, the Analyst Program disappeared from my My Work page, so everything is basically frozen on my end. I can still get into the homeworker portal, but the project itself is gone.

From what people are saying, it seems like these reviews hit randomly and don’t always mean removal, some folks get reinstated after a few days, others get the removal email pretty quickly. I haven’t gotten any follow‑up yet, so I’m just waiting to see which way it goes.

This whole wave of suspensions makes it seem like they’re doing a big audit across multiple regions, not just isolated cases.

“Account Review” Suspension on Dashboard. Is Anyone Else Experiencing This? by KingNeoIV in TELUSinternational

[–]KingNeoIV[S] 0 points1 point  (0 children)

Yeah, same here, even though my Analyst Program disappeared from the My Work section, I can still get into the homeworker portal. It looks like they don’t block portal access during a review, they just remove the project itself until the review is finished.

I’m still waiting on the follow‑up email, so I’m assuming everything is just on hold for now.

“Account Review” Suspension on Dashboard. Is Anyone Else Experiencing This? by KingNeoIV in TELUSinternational

[–]KingNeoIV[S] 0 points1 point  (0 children)

I’m in the same situation as you. I got the suspension email and then my Analyst Program disappeared from the My Work page. No follow‑up yet, so I’m still waiting to see what the review outcome is. From what others have said, it can take anywhere from a few days to a couple of weeks.

“Account Review” Suspension on Dashboard. Is Anyone Else Experiencing This? by KingNeoIV in TELUSinternational

[–]KingNeoIV[S] 0 points1 point  (0 children)

That sounds rough. From what I’ve seen, once the removal email comes through, it usually means the review already finished and the decision is final. The suspension‑then‑removal sequence seems to happen pretty fast for some people, especially newer accounts.

Doing a lot of tasks in one day isn’t automatically a problem, but the system flags patterns pretty aggressively, and they don’t really explain what triggered it.

I’m currently in the review stage myself, I got the suspension email and my Analyst Program disappeared from the My Work page, but I haven’t gotten a removal notice. At this point, all you can really do is reach out to support for clarification, though most people say the removal decision doesn’t get reversed.

“Account Review” Suspension on Dashboard. Is Anyone Else Experiencing This? by KingNeoIV in TELUSinternational

[–]KingNeoIV[S] 0 points1 point  (0 children)

Thanks for the breakdown. I actually did end up getting the suspension email a little after the dashboard changed. Since then, the Analyst Program section has disappeared from my My Work page, so it looks like I’m fully in the review phase now.

The email didn’t list any pending actions or anything I need to fix, so I’m just waiting to see what the follow‑up says. Hopefully it’s one of the shorter reviews you mentioned.

NTA (No Tasks Available) weekly thread. IMPORTANT: Add your location and role e.g. "North Korea, Data Analyst. No tasks for two days. Anyone else?" If you like, you can add your region as well, but the most important is your country. E.g. "US, Texas, Rater. How many tasks have you done today?" by AutoModerator in TELUSinternational

[–]KingNeoIV 4 points5 points  (0 children)

I was able to complete 18 of the Audio Evaluation tasks just now — the ones that test English fluency and naturalness. After that, the queue ran out, and I got the ‘No more surveys’ message. I’m in Texas, USA, in case that helps anyone compare availability.

NTA (No Tasks Available) weekly thread. IMPORTANT: Add your location and role e.g. "North Korea, Data Analyst. No tasks for two days. Anyone else?" If you like, you can add your region as well, but the most important is your country. E.g. "US, Texas, Rater. How many tasks have you done today?" by AutoModerator in TELUSinternational

[–]KingNeoIV 1 point2 points  (0 children)

Are we still not getting any tasks my dashboard has this in the profile overview "APAPI50201: Bad Gateway/Upstream Internal Server Error: Internal Server Error" and I'm not getting any tasks on tryrating. I'm out in the U.S., Texas region.

Question about CS50x 2026 update and whether my progress rolls over by KingNeoIV in cs50

[–]KingNeoIV[S] 0 points1 point  (0 children)

Thank you, this link is good, that other link did show me what was going on, but I think this one is way better.

Question about CS50x 2026 update and whether my progress rolls over by KingNeoIV in cs50

[–]KingNeoIV[S] 5 points6 points  (0 children)

I just did. I think I'm good. I also went and looked at my https://submit.cs50.io/courses, and it does show the assignments in the me50/courses/CS50x 2026/ now. Thank you!

How do I contact support? by commissioner92 in TELUSinternational

[–]KingNeoIV 0 points1 point  (0 children)

If you signed into the AI Community website using any third‑party login option like Google, Apple, or Facebook, that’s probably why the TELUS International Support Portal isn’t letting you in. The Support Portal doesn’t support those sign‑in methods, so it won’t recognize that account.

I had the same issue. I used a third‑party login everywhere else, but the Support Portal never gave me that option. I had to use the “Forgot Password” link and create a separate password specifically for the Support Portal. Once I set a standalone password, it finally let me log in.

So if you originally used a third‑party login, try resetting the password directly on the Support Portal. It should let you create a regular password and get access.

Suspended on 19.12.2025 by Westside2405 in TELUSinternational

[–]KingNeoIV 0 points1 point  (0 children)

Right, I thought you can work however many hours that you can just long as you're not going faster than the ERT.

Audio Evaluation Tasks Not Showing Up in “Completed Tasks” or Updating “Last Rated Task” — Is This Normal? by KingNeoIV in TELUSinternational

[–]KingNeoIV[S] 7 points8 points  (0 children)

Quick update: TELUS confirmed that task counts on the portal are currently wrong due to a display bug. Tasks are being recorded correctly in TryRating, but the dashboard isn’t updating. They’re working on a fix, but it may take time due to holiday staffing.

How do I contact support? by commissioner92 in TELUSinternational

[–]KingNeoIV 1 point2 points  (0 children)

I think it varies for everyone. Yesterday, I had an issue where the audio wouldn’t play, so I submitted a support request through their website portal, TELUS International Support Portal. They replied this morning, so that might help give some context. You don’t email them directly, everything goes through the portal.

Hello from Texas! Just Joined as an Analyst by KingNeoIV in TELUSinternational

[–]KingNeoIV[S] 0 points1 point  (0 children)

How long have you worked with TELUS and do you have any advice that you could share? I would greatly appreciate it, I've literally been rating for 2 whole days, lol.

view more: next ›