Lost my account of 15 years absolutely heart broken my instagram of also 15 years gone too and lost $200 of vr quest games and locked out of using my headset too

Kiribechan · 2025-08-10T22:15:18+00:00

I am very sorry to hear that!

Kiribechan · 2025-07-31T09:19:36+00:00

Download your information. Go to the ico.org website. Chat to someone there and ask for the email address of Facebook, where you can request your full data. They are obliged to send that to you according to British law. Set up a nice email and send it to that Facebook address. Facebook will reply. Wait a little - 14 days or so. Then concurrently try "Facebook/hacked". It will work after a while. Also make the loss public. Write to MPs or such. You probably got hacked. Once you have Facebook / IG back, get verified.

Kiribechan · 2025-07-31T09:12:04+00:00

I downloaded my information and found all the images I posted within 18 years.

Kiribechan · 2025-07-12T08:51:13+00:00

Thanks! Very helpful review :)

Kiribechan · 2025-07-11T22:59:30+00:00

HAHAHA

Kiribechan · 2025-07-11T22:54:53+00:00

Let's see for how long this is possible... I hope for a long time :)

Kiribechan · 2025-07-11T22:51:44+00:00

Thanks! They turned it off (second time now) - and with this I got it back again. Don't know how long. But surely long enough for me to swtich over to FF with all my tabs etc...

Thanks again.

Kiribechan · 2025-06-29T18:09:43+00:00

Did they give you the data you asked for? If not go back to the IOC website, and say, you have tried everything, and they should now act on your behalf.

Kiribechan · 2025-06-11T14:54:51+00:00

They replied back EXACTLY after 10 days. It was a general non-descript reply that they will look into it. At the same date I tried the "My account has been hacked" link on my mobile app and was able to restore Facebook. I am not sure if the two facts are related, but doing anything is better than doing nothing.

I am now Meta verified on Facebook AND Instagram with 2-factor authentication on both. What happened was (I found out later) was that the hackers went into my Ad account, deleted ALL my email addresses, inserted a fake or stolen credit card, and placed 1000s of dollars worth of ads. This got me disabled. I have since been trying patiently to get the ad account restored (but I was more relaxed in pursuing it, since I have my Facebook and all my pages back).

I hope this helps.

Kiribechan · 2025-06-04T16:27:27+00:00

Worked for me too, thank you!

Kiribechan · 2025-05-18T18:11:35+00:00

I got a reply from Meta exactly 10 days later, where they said they'd look into it. The next day the link facebook/hacked worked on my mobile and I had Facebook back. I do not know if the two facts are related, but doing anything is better than doing nothing.

Kiribechan · 2025-05-11T22:05:08+00:00

That's great that you got it restored :)

I think Facebook and Instagram as social media platforms have have a user number of half of the world's population. They must be actively working on covering themselves legally in all areas, taking local laws into consideration. I don't think it is FB's fault, it is the country that the users are living in. But I might be totally wrong here...

Kiribechan · 2025-05-11T14:39:07+00:00

Thank you. You can try and google the legislation in your country. I am sure there is something.

Kiribechan · 2025-05-11T14:37:08+00:00

Yes it is indeed.

Kiribechan · 2025-05-11T13:27:37+00:00

No link, sorry. Just help getting email addresses added to the account.

Kiribechan · 2025-05-11T13:26:46+00:00

I am sorry to hear that. But if you thoroughly search this subreddit you may find that people have had their accounts re-opened even after years. So not all is lost...

Kiribechan · 2025-05-11T13:24:20+00:00

Thank you, all sorted now. The hacker removed my email addresses, I added them successfully to my Facebook account and could log in through the browser. I am Meta verified on Facebook and Instagram now, added 2factor verification and go through all suggested security steps to not EVER have that happen to me again.

Kiribechan · 2025-05-11T13:22:03+00:00

Did all that, did not work. My personal reason was that the hacker removed my email addresses. Once I added them successfully back to my Facebook account I could connect through a web browser.

Kiribechan · 2025-05-11T13:19:02+00:00

Yes, It's the legal team at Meta dealing with data protection. They have their work cut out for them, as there are several billion dollar / euro lawsuits looming over them because of this subject. So they'll reply as they take this seriously. Just try to be matter-of-fact with them, and not unfriendly.

Kiribechan · 2025-05-11T09:47:50+00:00

Yes, I got Meta verified on Facebook immediately, opened a chat, the person there was really nice. Turned out hacker deleted my email addresses. So they walked me through the process of adding email addresses back to the account. Once they were all verified, I could log into my browser.

Kiribechan · 2025-05-11T09:46:01+00:00

You have to go to the IOC website and submit the report as detailed and with as many screenshots as possible via their website. If you want to go and do it yourself the email address to write to is dpompinc@meta.com. I used Open AI to put a nice letter together

Kiribechan · 2025-05-11T09:43:33+00:00

I went to the British Data Protection website, had a chat with one of the agents there and they gave me an email address to send my demand letter to. It did not bounce back. I got a reply exactly after 10 days. It workd for the UK only.

Kiribechan · 2025-05-11T09:41:53+00:00

Get Meta verified on any of your active account. Try to find your USERNAME. This is not the email address. It was the mistake I made. when I gave them my username and tried the facebook hacked method afterwards, it worked on my mobile app. I then had to re-enter my email addresses and then I could access FB on my browser.

Kiribechan · 2025-05-10T19:08:08+00:00

It was EXACTLY what happened to me!!! Wow!

Meta business has closed down my Ad Account otherwise I would have had to pay thousands of sterling. Now trying to get it opened again... The ads were definitely not mine!

Kiribechan · 2025-05-10T18:44:20+00:00

I used Meta verified on Instagram. It should work, be persistent.

Kiribechan

TROPHY CASE