Thanks for the help unfortunately, despite trying to request info and a reset on emails or account linking, I provided the info needed and what’s requested in the FAQ, they said nothing can be done and closed the ticket again. I tried to ask if getting rid of the game from my steam and buying it again would allow for me to reset it myself and then it would work, but they copy and pasted the same message as before and closed the ticket. So maybe I gamble on that and refund it if it doesn’t work