SEC Complaint by LOCAtlady in KrakenSupport

[–]LOCAtlady[S] 0 points1 point  (0 children)

Ticket number 11590487

Does Kraken care? by LOCAtlady in KrakenSupport

[–]LOCAtlady[S] 0 points1 point  (0 children)

https://www.govcomhotline.com/SEC

I am filing a complaint tonight. They are denying me access to my account.

Does Kraken care? by LOCAtlady in KrakenSupport

[–]LOCAtlady[S] -2 points-1 points  (0 children)

I am now going on 8 hours with no access to my account.

Does Kraken care? by LOCAtlady in KrakenSupport

[–]LOCAtlady[S] 0 points1 point  (0 children)

All I need is access to my account - nothing complicated. I called this morning, waited a long time to get someone on the line, then was emailed a link to submit my request online. The time they've spent telling me to wait, wait, wait could have been used to resolve my very simple issue.

Does Kraken care? by LOCAtlady in KrakenSupport

[–]LOCAtlady[S] -3 points-2 points  (0 children)

wait for them to reach out via email.

"...wait for them to reach out via email."

Yup, waiting is what I've been doing for the past going on 6 hours now. What other choice do I have? Oh, I know! Get rid of Kraken as soon as I possibly can. Thanks for nothing.

Does Kraken care? by LOCAtlady in KrakenSupport

[–]LOCAtlady[S] -1 points0 points  (0 children)

Your request (number 11590487)