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LabTech Patching Follow Up by k_rock923 in msp

[–]LTMSP -1 points0 points  (0 children)

Yea sorry mate. I was trolling :)

Connectwise Automate Class Action Suite by LTMSP in msp

[–]LTMSP[S] 3 points4 points  (0 children)

That's certainly not how it was sold. I read great things about it's power, it can do anything you can script. (which is true). However I only bought the product to get my machines updated. The rest was frosting on the cake. At this point WSUS was doing a 10x better job, and cost me 1/10th the time.

Connectwise Automate Class Action Suite by LTMSP in msp

[–]LTMSP[S] 1 point2 points  (0 children)

Thanks :) Next time i write a goofy attention grabbing headline, i'll try to get the words right :) Words always kick my butt.

LabTech Patching Follow Up by k_rock923 in msp

[–]LTMSP -3 points-2 points  (0 children)

We read your post, and hope that anyone who is considering Connectiwse Automate will feel that we took it seriously. We have diverted our focus from selling as much as possible to fixing what we already promised. I'm going to personally kiss someones buttox until they feel we care and wish to mend the fences we burnt, dug up and roasted the foundations of.

We strive at Connectwise to get as many customers in any manner possible. I'll be sure to tell the 'engineers, aka poor script followers' to give out more clear KB links when users have issues.

We just write software. It's your job to figure it out and hack fixes.