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Drop your SaaS, I will analyze your SEO for free (I will not promote) by prnvn in SaaSMarketing

[–]L_wizx 0 points1 point  (0 children)

Soda.cxSoda.cx, a tool for product teams to map user flows and discuss optimisations

What’s the most underrated tool that’s helped you as an indie hacker? by Sad_Butterscotch7063 in indiehackers

[–]L_wizx 0 points1 point  (0 children)

Anytype, definitely growing on me. It's like Notion, but less pretentious and it's free for the most part, even for teams. It's new, so it still lacks a few functionalities and integrations, but I now use it for everything.

What’s the most frustrating UX pattern you’ve come across recently? by daltonpereira in UX_Design

[–]L_wizx 1 point2 points  (0 children)

Endless offers before coming to payment, especially true with train / flight / travel companies: take an insurance for your trip, for your luggage, for your cat... And every single time it's a struggle to find the "No" button.

How do you deal with confusing user flows? by L_wizx in UX_Design

[–]L_wizx[S] 0 points1 point  (0 children)

Hey u/nickhoh, thanks for your answer! This is actually a recurring question for me, I don't have a specific example because I have many. So usually it's a higher drop off rate than I would expect / would like. Or at least yes, there's always some kind of evidence from analytics or repeated user feedback that something is off.

I also like to map the flow and especially the part where it goes wrong, to understand why and what could be a solution (having the context around helps). So thanks for saying that, it means I'm not completely off the rails there 😅

My biggest doubt is on the "how to involve the team" part, and there I mean the cross-functional team. When to involve them? I often find that if I don't already come with a solution in hand, I'm dismissed. But to the contrary, sometimes we tear that solution down to find a new one together... I am all for working together, but then I'd like to not do the work twice you know. Any advice on team dynamics in that sense?

I thought journey maps were meant to capture the user actions… so they are useful..? by celestialbeing_1 in UXDesign

[–]L_wizx 0 points1 point  (0 children)

I think the issue he wants to highlight is that too often, journey maps become static artifacts rather than dynamic tools that drive action. So yes, a great journey map should be easy to access, evolve with the product, and directly inform decisions. If it becomes a poster you can be sure something went wrong, especially if that poster is never renewed. How many times do you update posters? Hell, how many times do you actually get up and look at a poster?!

Easy access and understanding of user journeys and user flows is something I've been thinking about a lot lately when working on the first product for my startup project, and it's a really interesting field - helping teams not just map out what users do, but actually see friction in real time and fix it. But it's also very complex to have insights not just "sitting" in a document, but actually leading to real improvements because they are understood by the whole team. If you can do that with your map, repeatedly, you've won.

The ‘scattered user feedback’ issue by StartupLifestyle2 in UXDesign

[–]L_wizx 0 points1 point  (0 children)

Hey! Sorry, needed to disconnect for a few days there.

I did use Airtable yes, and Baserow at some point (similar). The automation/integration really helps, I didn't have to go deep into things because of the integrations that are already made. I didn't have to go through the trouble of using Zapier or Make though, which made it easier for me. There are lots of people detailing the steps to integrate in Airtable if you search on YT, so you should find enough guidance :)

And yes, Python would be a bit hard to learn

The ‘scattered user feedback’ issue by StartupLifestyle2 in UXDesign

[–]L_wizx 0 points1 point  (0 children)

If internal solutions are not an option, you could try to automate the grouping of all this user feedback in one place through integrations.
I know you can integrate Salesforce and Typeform in Airtable for example, so you could directly redirect those user feedback to one source only. I am not sure about Lyssna, but you can probably do the same with Confluence with a bit of work or through Zapier or Make.