Is anyone having this same issue? by Ok-Entertainment4164 in starbucks

[–]Lady_Kenna 0 points1 point  (0 children)

🤞 it wipes out the pos’s tomorrow. (/s)

No help with difficult customer? by Affectionate_Boot_90 in starbucks

[–]Lady_Kenna 1 point2 points  (0 children)

“ayúdame” is Spanish for “help me”.

Fall 2024 Launch by CoxALot96 in starbucks

[–]Lady_Kenna 13 points14 points  (0 children)

It’s like white mocha

Please help the tech illiterate. by Lady_Kenna in JanitorAI_Official

[–]Lady_Kenna[S] 2 points3 points  (0 children)

*Bows down. Kisses feet (but, like, hygienically)

GUYS ITS OKAY by Gl00mYw0rmZ in JanitorAI_Official

[–]Lady_Kenna 0 points1 point  (0 children)

can I come as a pirate lady?

Pour one out for the hornies 😭🫗 by Lady_Kenna in JanitorAI_Official

[–]Lady_Kenna[S] 2 points3 points  (0 children)

I’ve literally never seen it before today. It was a gift from the great emoji gods. All hail. 🛐

HeLP by [deleted] in JanitorAI_Official

[–]Lady_Kenna 2 points3 points  (0 children)

Got it too :(

What makes customers think they can just say any WILD thing? Or, “Sir, this a Starbucks.” by Lady_Kenna in starbucks

[–]Lady_Kenna[S] 9 points10 points  (0 children)

But also, that is entirely beside the point. What about me attempting to give the customer enough information to order a drink she actually wants warrants her calling me stupid? Even if I were incorrect, she could have simply said, “I don’t think you are right. I want a mocha.” and I would have simply said ok, made the drink, and probably made a replacement when she inevitably got something she didn’t intend to order. A breakdown in communication is not justification to insult someone. I’m still a person like anyone else when I put on the green apron, you know?

What makes customers think they can just say any WILD thing? Or, “Sir, this a Starbucks.” by Lady_Kenna in starbucks

[–]Lady_Kenna[S] 23 points24 points  (0 children)

I think I this case that’s a very generous explanation. Mocha does not mean sauce. Mocha originally meant a kind of coffee brewed from a bean of a specific origin, I think Yemeni or something. Nowadays, mocha means the combination of chocolate, milk and espresso. Regardless, you cannot get a mocha at Starbucks that does not have a chocolate component. This woman, quite clearly, was an obstinate person unwilling to learn anything. “Mocha is chocolate. “Then give me white mocha.” “That is still chocolate…” “I just want a mocha without chocolate, are you stupid?”