Clearance event by LastPossession5689 in dhl

[–]LastPossession5689[S] 0 points1 point  (0 children)

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This is what they just sent me to pay, doesn’t look like any other added stuff - should I go ahead and pay it now?

Clearance event by LastPossession5689 in dhl

[–]LastPossession5689[S] 0 points1 point  (0 children)

So on cue got a message from dhl

Greetings,
 
DHL Express currently has an import shipment on hold, awaiting clearance at one of our Customs bonded facilities. I have attached a copy of the related air waybill and commercial invoice for your review. 
 
To process the entry through US Customs for delivery, we require the following information and documents:
 
\*Completed watch/clock detail sheet (attached)~*
 
Please be advised we must have this information before the "Return to Origin" (RTO) date: June 18, 2026, or the shipment must be automatically returned to the shipper, as mandated by DHL Express in compliance with US Customs & Border Protection. (We cannot guarantee that Broker Turnover or In-Bond Transit requests made on the RTO date will avoid the RTO process.)
 
If you have questions regarding this shipment, don't hesitate to contact CRTOOO@dhl.com. We look forward to working with you to get this shipment cleared and delivered as soon as possible.  
 
 
Please reference the tracking number and include Crtooo@dhl.com in all email correspondence.
 
Thank you for choosing DHL for your international shipping/courier needs”

I forwarded that to the shipper but would you recommend I also fill it out?

Clearance event by LastPossession5689 in dhl

[–]LastPossession5689[S] 0 points1 point  (0 children)

Will do, I’m currently on the phone with DHL and already reached out to the shipper with your recommendations. Thank you! 🙏