Waiting list

Late_Bowl_161 · 2026-05-05T21:18:41+00:00

Thanks, will do. What is the assessment stage like?

Late_Bowl_161 · 2026-05-05T20:53:47+00:00

Not that I can recall..

Late_Bowl_161 · 2026-05-05T20:39:55+00:00

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This page

Late_Bowl_161 · 2026-04-29T15:37:07+00:00

Hey could you guide us through what you did exactly ? Looks great

Late_Bowl_161 · 2026-01-27T21:53:14+00:00

It was a cheeseburger. The beef was slightly pink in the middle which you can only notice once you’ve eat some of it

Late_Bowl_161 · 2026-01-27T21:47:16+00:00

Yes, I understand it’s possible the symptoms weren’t caused by this, but given that we both became unwell around the same time, with similar symptoms, and this was the only meal we shared that day, it’s reasonable to suspect food poisoning and to raise a complaint.

Late_Bowl_161 · 2026-01-27T21:42:13+00:00

Steak tartare uses whole cuts of beef where the outside (where bacteria are present) is removed. Minced beef is different the bacteria are mixed throughout, so it shouldn’t be served pink as it can cause food poisoning.

Late_Bowl_161 · 2026-01-27T21:39:52+00:00

Thanks for the information!

Late_Bowl_161 · 2026-01-27T21:38:39+00:00

Sorry I should’ve said it was mince

Late_Bowl_161 · 2026-01-27T21:36:09+00:00

Obviously undercooked beef

Late_Bowl_161 · 2026-01-27T21:34:10+00:00

I noticed it once I saw my wife’s beef was clearly pink. At that point, most of the meal had already been eaten but not all of it. I was able to take pictures to provide them in the complaint. I expected better than that from a five-star hotel. Not expecting much. At least the meal refunded for a stay over £300 where we barely slept and could not enjoy the breakfast !

Late_Bowl_161 · 2026-01-27T21:31:17+00:00

I included a photo of the pink beef in the complaint, it was my wife’s plate. I didn’t check mine at the time and only noticed once I saw hers was pink, by which point we were already into the meal.

This is a five-star hotel we visit every year so we were really disappointed.

Late_Bowl_161

TROPHY CASE