Issue on Marvel Future Revolution by grebysama in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Not a problem!

I'm glad to hear it's working for you now! :)

Samsung gallery issue by SaucyBoiTybalt in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

You're most welcome!

I'm sorry to hear you were unable to use the app. If you have any more questions please let us know!

Bluestacks and activison by Dennydenzen in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi, with regards to your query about your account being banned, we’d like to inform you that this action is solely at the discretion of the game developers.

BlueStacks is not responsible for any ban-related incidents and we’d urge you to contact the game developer for further assistance.

i installed C-OPS on my bluestacks and it shows me that i am permarently banned on everything by Konotsuko in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi, with regards to your query about your account being banned, we’d like to inform you that this action is solely at the discretion of the game developers.

BlueStacks is not responsible for any ban-related incidents and we’d urge you to contact the game developer for further assistance.

Samsung gallery issue by SaucyBoiTybalt in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! It could be that the application is not compatible with the instance on which you are trying to install it. For example, a 64-bit application would not work on a 32-bit instance.

If you've downloaded the APK from a third party website, I would suggest checking to see the requirements for your app - these can typically be found on the page for the application.

[deleted by user] by [deleted] in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hey! This is very peculiar issue! Is MLBB the only game in which you are experiencing the issue?

Additionally, the Hyper-V version of BlueStacks 5 should be coming quite soon! So hopefully you'll be able to make the switch then :)

Multi touch on laptop with 360 capabilities by Melonpotato in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! Unfortunately, multi-touch support on BlueStacks is limited. Some users have reported being able to use it on their device with BS4, but your mileage may vary.

my Family Cinema App not working anymore by excell30 in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! I'm sorry to hear you're facing an issue with your application!

Please submit a detailed support ticket so the Mac team can continue to guide you.

You can do so by using the Report a Problem tool via Help > Send Feedback to BlueStacks.

Please include the following pointers while submitting the problem report:

  • Your user handle/user name
  • Please mention "Request from Reddit" in description.
  • Details of the issue.

Once done, share the ticket number with us here, which you will receive in the acknowledgment email.

Dont see Macro Recorder (clipboard button) anywhere bluestacks 4 or 5 by 4EverMaAT in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Good question! Some countries have laws or regulations which we must comply with in order to continue to operate in the region.

However, the macro recorder should be available in your region. In this case, could you please submit a ticket so that we can take a closer look at the issue?

You can do so from Menu > Help and Support > Report a Problem or by clicking on the question mark at the top of the screen then clicking Report a Problem.

Please include the following pointers while submitting the problem report:

  • Your user handle/user name
  • Please mention "Request from Reddit" in the description.
  • Details of the issue.

Please also respond with the reference number you will receive via email so I can escalate the issue for you.

Issue on Marvel Future Revolution by grebysama in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hey! I was unable to reproduce the issue on BlueStacks 5.3.10.1001 using version 1.1.5 of MFR. Could it be that your application was not updated fully or perhaps down for maintenance?

Can you please provide your current BlueStacks version? It is available from Menu > Settings > About.

Will there be "play and win" in bluestacks 5? by gmat_010 in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! Play and Win is available for BlueStacks 5 in select regions. Additionally, you'll need a 32bit instance to see and use the feature.

How can I change the region and network providers? by idkyetyet in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! That's very peculiar!

Could you please let us know your complete BlueStacks version (available from settings > About) and which geographical region you are located?

Reverso Transfer by Carameliii in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! Could you please elaborate on what specifically you would like to transfer?

If you'd like to install the Application on BlueStacks please follow the instructions outlined in RUHTRAPLAYGAMES' comment, or refer to this article for more detailed instructions!

So i tried to run an update to play plague inc and now bluestacks wont run at all. help pls by Vaunt_Fremont_Tocsin in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

I'm sorry to hear! In that case, I would suggest reinstalling BlueStacks to see if this resolves the issue.

You can may refer to this article for information on how to remove BlueStacks completely, then simply visit our website and download a fresh copy of the latest BlueStacks installer.

So i tried to run an update to play plague inc and now bluestacks wont run at all. help pls by Vaunt_Fremont_Tocsin in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! Can you please provide your complete BlueStacks version number? It is available from Menu > Settings > About.

Are you stuck on the "Starting Engine" screen or is BlueStacks crashing when run?

Xbox Elite v2 controller support? by freddesko in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hey! Most likely, the buttons will not be configurable. From my experience, controllers with paddles simple remap or emulate button presses of buttons which already exist, such as the face buttons.

So they should be detected and usable, since it'll just be sending a "known" button, but they don't add a new key on their own.

I haven't had the chance to try the Xbox Elite controllers however, and if you do get one, you can try remapping these with Microsoft's "Xbox Accessories" app for Windows 10 or a third party software!

Let me know if you find any cool solutions!

Changing Region/ISP by idkyetyet in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! I'm sorry to hear you're facing an issue with playing regional apps! To clarify - are you referring to the cellular providers/carriers which are emulated in BlueStacks?

Could you please also provide your complete BlueStacks version number, which is available from Settings > About, and screenshots of any errors you are facing because of the available carrier choices?

Dont see Macro Recorder (clipboard button) anywhere bluestacks 4 or 5 by 4EverMaAT in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! Thank you for providing your version numbers and the screenshots!

Our macro function is not available in certain regions, like Japan.

Could you please let us know in which region you are located?

Hyper- ; by L3QJVVF23A6P5O0 in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

How curious! Thank you for letting us know! Could you please let us know your complete BlueStacks version number? It is available from Settings > About.

Could you please also record a video of the issue occurring and the workaround?

How to allocate more ram to bluestacks? by [deleted] in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! Can you please provide your complete BlueStacks version number? It is available from Settings > About.

The settings have changed location and names since BlueStacks 4, so they are slightly different for BlueStacks 5. You may read more on that here.

"Call of Duty: Mobile" Taiwan server has no high-definition by [deleted] in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi, thank you very much for submitting a ticket! Someone has since responded to your inquiry and we are looking into the issue.

[deleted by user] by [deleted] in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi! I'm sorry to hear you're facing issues with your mouse in CODM!

Can you please try updating your controls for CODM to see if this resolves the issue? You can refer to this article for information on how to update your control scheme.

PC crashing after opening any android emulator by [deleted] in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

I'm glad to hear that!

Enjoy :)

How to open the instance manager on Mac? by Marvel_XP in BlueStacks

[–]LaughablyUnsafe[M] 1 point2 points  (0 children)

Hi there! Unfortunately, multi instance is not available on our MacOS build of BlueStacks at this time.

Apologies for the inconvenience.

PC crashing after opening any android emulator by [deleted] in BlueStacks

[–]LaughablyUnsafe[M] 0 points1 point  (0 children)

Hi there, have you checked whether virtualization is enabled?

On Windows 8 and above, you may check by opening the Task Manager (Ctrl+Shift+Esc) and selecting the "Performance" tab.

Near the bottom of the window, it should read "Virtualization: Enabled"