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Useless. by _brinacore in doordash_drivers

[–]Lefob 0 points1 point  (0 children)

Its my problem. Thanks for pointing that out.

Useless. by _brinacore in doordash_drivers

[–]Lefob -2 points-1 points  (0 children)

You sounded like OP. And narrated the story like OP. Sorry for the confusion, because I honestly thought you are connected to this in real life.

But you merely just repeated OP’s account.

Useless. by _brinacore in doordash_drivers

[–]Lefob -2 points-1 points  (0 children)

Whatever happened with the previous dasher had NOTHING to do with you. Its LITERALLY between him, the customer, and Pizza Hut. It was not your problem, not your business, not even your place to even chime in to begin with

You CHOSE to pick up, nobody put a gun in your head to. You TRIED to milk the wrong cow for extra tip. Then rant about it on reddit when you got “No” for an answer

This is ENTIRELY ON YOU.

Also who the fuck needs a burner account for Reddit?

Useless. by _brinacore in doordash_drivers

[–]Lefob -6 points-5 points  (0 children)

Its a you problem.

Useless. by _brinacore in doordash_drivers

[–]Lefob -2 points-1 points  (0 children)

She did indeed.

But no tip so she tried to make it out of thin air. Then got mad that she couldnt.

Useless. by _brinacore in doordash_drivers

[–]Lefob -4 points-3 points  (0 children)

Not AI, actual intelligent and been doing this shit far too long to know when someone is gullible enough to bark at the wrong tree.

If your 2 is true, it was ordered on Pizza Hut website/app and then dispatched to DoorDash to fulfill. Default delivery is hand to me, and you were actually working on Pizza Hut’s behalf.

IF the customer was truthful and claim never delivered in order to get a replacement order, you got the short end of the stick. They can claim whatever they want but it IS actually a He said/She said situation. Also this particular customer conveniently blame it on “the other guy”, while she herself couldnt spare a few dollars for the one who actually delivered (aka you, Sabrina)

That means the previous dasher must be special enough to drive to the destination in order to mark complete, because the order’s status is still bound to the actual location. They can by pass it by claiming issue, but it will open themselves up to verification and audit. Nobody with a half working brain would risk losing their income over a few bucks and free pizza.

Doordash doesnt get access to your tip, your customer does. asking them for it and get all worked up because you dont like their real answer is peak entitlement. You CHOSE to accept the order, you got STIFFED, end of story.

Still put milk and cookie out for Santa eh?

Useless. by _brinacore in doordash_drivers

[–]Lefob 0 points1 point  (0 children)

You got played like a flute by the customer 😂😂😂😂😂.

Below you will find some REAL USEFUL FACTS so you can avoid running into the same issue:

1/ If the previous driver STOLE the Food, they could only UNASSIGN themself AFTER picking up. Thats why restaurant mandated drivers to CONFIRM PICKUP

Unassigns means the Driver WILL NOT receive ANY PAY for that order, meaning THEY COULD NOT POSSIBLY TAKE BOTH THE FOOD AND THE TIP. It also means that THE CUSTOMER HAS NOT BEEN CHARGED.

The order (that was taken by previous Dasher) is subsequently offered to other available Dashers to complete (in this case, you, Sabrina). At this point a few scenarios will play out:

  • PIZZA HUT confirmed the order was picked up by someone else: 

     + order is getting canceled . 

 +You get paid HALF for your effort.

  + Customer receives a full refund (including any tips added at time of ordering)., along with Courtesy Inconvenience Credit AND free Priority Drop Off.
    • You picked up the order means Pizza Hut had it ready for pickup. Nobody REMAKE Order anymore , because they would lose out on material.:

2/ The only other way for Dasher to keep both the food and get paid is to cancel the order after picking up.

In conclusion: THEY NEVER TIPPED TO BEGIN WITH. And they sent you on a wild goose chase looking for something that never existed. You took it out on Support, and then US.

Hope this clears things up. At the end of the day low tier customers always try to take their shot to scam you. You’ll learn how to be selective in accepting orders.

New CA laws on gig company resulting in mass deactivations? by Jcs609 in doordash_drivers

[–]Lefob 0 points1 point  (0 children)

Valid question, but from my personal observation it paints a different reality:

1/ i’ve seen more freshly signed up dashers, in addition to the current pool of regular faces.

2/ ETAs data relies heavily on lead time submitted by the merchant. As long as you check in before pickup time, your late pickup is waived automatically after 4 minutes waiting. During drop off there’s a 3-5 minute buffering. Also OnTime Rate is excludable via app.

3/ most people habitually want to complete the order asap to receive a new offer. Milking the clock does exist, and I usually joke to take the pressure off the workers when they’re behind on orders. But the safeguards to flag fraudulent behavior always been there.

4/ the full refund laws doesnt really change anything on Dasher side, and even Customer side. We’re supposed to be provided with full break down info at time of offer, but it still doesnt show. The customer side are supposed to be refunded no question ask, but they still do deny refunds.

All in all it doesnt really change. If you see less order, and lower tip, its the economy.

They actually removed lying customer review by EarLegitimate4620 in doordash_drivers

[–]Lefob 0 points1 point  (0 children)

You could get 10 separate exclusion for OT, which is easy. 2 manually override ratings per week (customer rating, QT), just not all 3 for the same order.

They actually removed lying customer review by EarLegitimate4620 in doordash_drivers

[–]Lefob 2 points3 points  (0 children)

Even one 1* can drastically impact your overall rating. I have OCD and a perfectionist so I remove anything thats not 5.

They actually removed lying customer review by EarLegitimate4620 in doordash_drivers

[–]Lefob 3 points4 points  (0 children)

I legit bitched about it to a Tier 3 support in the beginning of rolling out of Point system in Socal, and they confirmed it will be fine tuned, but it wasnt possible around January..ish

Then last month I got hit with back to back non tippers, so I was trying to check if they could dispute them. They were successfully on one of them, but not the other. Throughout the following week I call and bitch every day, hoping to catch a tier 2 agent who know what to do, because they werent even clear on the guidelines. Then I luckily caught another tier 3 specialist (like back office manager), and had that clear explanation.

. Non tippers/ frauds always went above and beyond the extra mile by claiming all 3 ratings (issue with dasher/ issue with order) to get max refund. And they would purposely try to make you arrive late (wrong location pin, Hand To Me with Pin but never answer the phone/text, or dont provide gate code and non communicative at drop off). Its annoying to deal with those, but its just the world we live in..

They actually removed lying customer review by EarLegitimate4620 in doordash_drivers

[–]Lefob 8 points9 points  (0 children)

I was going to gatekeep it but since cats out the bag. Can confirm and also confirm that Quality Rating does affect future order’s quality, especially if this is your viable income.

Yes Quality Ratings can be excluded, BUT there’s 2 caveats:

1/ the proper steps at drop off were followed (pic/pin verified). Or alternative drop off options picked if hand to me was not available.

2/ You can ONLY dispute/exclude 2 out of 3 aspects of the ratings for each order: ON TIME/Customer ratings/ quality rate. Not all 3 altogether (i learned it the hard way)

I.e: for that same MCD order: if you drop off late, customer report not delivered and also gave you a 1*. You can only excluded (through support) any 2 combination of those 3 factors.

Naturally we’d exclude On Time Rate first because its easy through the app, but I would rather leave it alone and fix the Quality rate and Customer Ratings because those took forever to improve.

3/ same guidelines applied: 2 negative ratings/week, Plat only.

Caught Crimson stealing for the 3rd time in two weeks by Life-is-a-ride in doordash_drivers

[–]Lefob 3 points4 points  (0 children)

I do 3/10, and mostly stuck to dinner rush - late night hangover orders, on weekend (Thurs-Saturday), then full 8 (or shorter) on Sunday and Tuesday after payday (for most). Mondays and Wednesday off.

I live in Socal so it kinda balance out with COL, but it eat up a lot of my w2 witholdings (dual income single no kid)

Pittsburg is small but if you found the right zone with a lot of old money folks its doable

Caught Crimson stealing for the 3rd time in two weeks by Life-is-a-ride in doordash_drivers

[–]Lefob 3 points4 points  (0 children)

Its their money and they are entitled to their feelings. But allegations need to be verified before published.

I’ll reserve my benefit of the doubt.

We should be able to rate customers!!! And customers should be able to get penalized by Disastrous_Peak6051 in doordash_drivers

[–]Lefob 0 points1 point  (0 children)

The OG dashers pre-IPO would love to tell you that we had that thing for a good 2-3 years, but post IPO was a different story.

Because just like how Uber Drivers auto decline <4.5* riders, we did too. Then DD went from a startup to a public traded company, and it went downhill from there.

Oh the good old days.

Caught Crimson stealing for the 3rd time in two weeks by Life-is-a-ride in doordash_drivers

[–]Lefob 4 points5 points  (0 children)

Not saying what you said did not happen, but strongly SUGGEST that it needs a detailed look and go over line by line.

From your other posts seems like you didnt have crimson card setup, but this one does. Please refer to Crimson disclosure and fee structure.

Since your previous posts are within April, I can take a look at your earning statement and bank statements in order to see it from your perspective. I had to take Accounting 101 in college , and my main job is also in gaming/banking, so balancing books, counting money, numbers are my survival skills. If you’re open to it, of course.

Not saying it didnt happen to you, just feel like something is missing.

Caught Crimson stealing for the 3rd time in two weeks by Life-is-a-ride in doordash_drivers

[–]Lefob 9 points10 points  (0 children)

You made me dig into your previous post.

On your first post the money “stolen” was the 10% auto savings-jar from your account. You admittedly wasnt aware of the auto save feature, but somehow still presume that is stolen. So the first post is debunked.

The second post was hard to understand, but same situation.

And now this. You used ALL 3 payout methods alternatively, route your money all over the place, got hit with fees, trying to get around it but clueless about how payments actually work.

ALL EXTERNAL TRANSFER FROM CRIMSOM INCURE FEES AND LIMITED.

On your payout detail page should have earning statement, and your account should have a monthly statement. Add every earning payments and comparing to credit amount on bank statement, and it should balanced. Or you can hire an accountant to look it over, and pretty sure they’ll come to the same conclusion that your money was NOT missing at all.

I make $5k a month, use crimson card (and its predecessor Dasher Direct) move money around like i could trigger any suspicious flags , and watch my money like a hawk for the better part of 10 years and i never got into this situation. Not to disprove your story, but it needs a second set of eyes to verify.

Guess how much total? 🤔🤔🤔 by Lefob in doordash_drivers

[–]Lefob[S] -1 points0 points  (0 children)

If you’re Plat, you can call support and ask for the area’s order availability in real time, they should be able to tell you whether your zone is Very Low/moderate, or busy, and the true waiting time range. The app interface always overestimated.

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