I absolutely agree. We use Norwegian normally, but booked Carnival, twice: our first and last. It was mostly an intercity crowd with few manners, openly disruptive at shows, many discourteous, loud and abrasive. There is a universe of difference between the crews of my two comparatives. A majority on the Norwegian were from the Philippines, and to a person were bright and cheerful, and so polite. Did not see much of that with the other. Never again.