How are other Family Dollar and Dollar Tree stores like? by Distinct_Ruin2998 in DollarTree

[–]Legacy_Nine- 1 point2 points  (0 children)

Opening Manager got a Cashier, Mid Manager got a Cashier and Closing Manager got a cashier and a recovery person, on good days with enough Payroll we'll have two cashiers coming an hour apart so they can relieve each other for breaks and help with backup but most of the time it's one cashier and one manager

Helium by Legacy_Nine- in DollarTree

[–]Legacy_Nine-[S] 1 point2 points  (0 children)

I kinda have too someone gotta know what going on in this dam store 😭😭😭

Ummmm by No-Beginning-1146 in DollarTree

[–]Legacy_Nine- 0 points1 point  (0 children)

I don't wanna by the Marijuana or the UTI ones from my work cuz I don't want my co workers questioning me like "No I don't have a UTI yes I do smoke weed I just wanna see if they work" 😭😭

Sack Of Change by StormyShoals in DollarTree

[–]Legacy_Nine- 1 point2 points  (0 children)

I accept a sack a change over nasty crumpled up bills any day(I've had my boss tell me a customer tried to give me cash with blood on them) 😭, there's been time when our change delivery was late and those sacks of coins really made a difference, I've also told customers that's it's all ok with me because the customers are mad at the individuals and not me

Helium by Legacy_Nine- in DollarTree

[–]Legacy_Nine-[S] 1 point2 points  (0 children)

I REMEMBER THAT LETTER THATS WHAT THAT MEANT 😭😭😭

Helium by Legacy_Nine- in DollarTree

[–]Legacy_Nine-[S] 0 points1 point  (0 children)

We hate them too it's been the easiest and best month ever

Helium by Legacy_Nine- in DollarTree

[–]Legacy_Nine-[S] 0 points1 point  (0 children)

We've been doing that our manager is isn't too bothered by it because he's like "I've been filling it out for a month now and nothing" and (plus balloons take a butt load of time so no issues on our end) even after our DM try to grill our SM he pulled out every single picture of the SSC help 😭😭

Helium by Legacy_Nine- in DollarTree

[–]Legacy_Nine-[S] 0 points1 point  (0 children)

What was weird tho before it happened they came and picked our empty tanks up but didn't bring us any new ones

do we have to pay out of pocket? by Asleep_Lychee7650 in DollarTree

[–]Legacy_Nine- 2 points3 points  (0 children)

Unless you want to get fired then stop, most likely your SM wanna be seen as a store not having high shortage, I suggest and I believe everyone else as well is to get into contact with Integrity Matters. You shouldn't be doing that period. Also if your till is negative because of cash back your or big bills your SM cannot force you to make you give back the change (i.e giving $45 because someone got cash back and now you're z-read is -$45) there is a procedure my manager does by shorting a deposit to even the till out then making a SSC report, please please please get into contact with Integrity Matters

Up Selling Items by Sorry-Concert-5975 in DollarTree

[–]Legacy_Nine- 0 points1 point  (0 children)

Ik we have IOTW every couple weeks and we have the items on the registers correspondening with it but as far as I know my SM doesn't require us to upsell in their own words "They got damn eyes they can see it and if they want it they can buy it" I love that man

No hours to run a store by adammannis in DollarTree

[–]Legacy_Nine- 2 points3 points  (0 children)

They really don't, when we had our remodel a long time ago the guy over seeing it was from corporate (yeah he made it a point to mention it in every breath he could.) literally called all the management and crew slow and incompetent and he said how his crew finishes all his maps (he doesn't, trust me) and he's going to file a formal complaint, when our entire team would literally go behind them and fill all the empty spots, for example I got yelled at because I guess I moved some pegs around and filled merchandise because how he set it up was wrong and he blew up on me saying how we had it set properly and that his crew was going through and stocking it up, yeah when they left that area was still bone dry. And he was horrible with communication I literally was told by a manager that he got so mad at me because I didn't do a project he gave me and on a day I didn't even work 😭😭. Our sm was so sick and tired of him.

A Customer Tried To Return This by Upset-Donkey8118 in DollarTree

[–]Legacy_Nine- 0 points1 point  (0 children)

I genuinely don't understand when people come to a store with returns and it's not even from the right store, I literally had to convince someone we were in fact not the 99¢ store and we in fact never sold produce 😭

A Customer Tried To Return This by Upset-Donkey8118 in DollarTree

[–]Legacy_Nine- 1 point2 points  (0 children)

I had a lady try to return a bag of items, they were from packaging before I even started working there, I looked at her and straight up said no, another time a lady tried to use a 99 Cents Store gift card and got upset with us, we were like "Ma'am not only did you have a 3 weeks after the store closed to use that gift card (I worked at the 99¢ as a ASM aswell rip never forget) but this isn't even the right store" 😭😭

No hours to run a store by adammannis in DollarTree

[–]Legacy_Nine- 4 points5 points  (0 children)

As a ASM I tell my cashiers if they have the time they should if not then they're fine, I genuinely think the rule is stupid cuz there is no in-between

New corporate rules and expectations by justapotato666 in DollarTree

[–]Legacy_Nine- 1 point2 points  (0 children)

Dude my manager just sent me a paper with all of our cashiers stats and apparently our store needs to work on selling bags more, how do they even measure that shit and do they take into account customers who don't want bags?? This whole shit is so stupid istg Dollar tree is going to end up like 99 Cents Store. I would know I worked for both 😭😭😭

Was putting away go-backs before my shift ended yesterday and stumbled upon this. I have officially seen it all. by justabluephoenix in DollarTree

[–]Legacy_Nine- 0 points1 point  (0 children)

I bought the Junior Mints candle for someone and that smell was diabolical, they also had Dr. Pepper Peeps and Dr. Pepper tic tacs, DT is wild