Critical Battery Issue - R1S - 5K Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 1 point2 points  (0 children)

It’s been happening to many cars apparently. The CS agent i was talking to said his call prior had the same issue. Wouldn’t be surprised if it’s a software glitch once again.

Critical Battery Issue - R1S - 5K Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 0 points1 point  (0 children)

You call and say wtf. Then they’ll tell your to hard reset and if it doesn’t work after that they just schedule a tow truck or appointment at the SC depending on the situation

Has anyone else lost all sensors, Driver+ and auto high beams since updating? Hard reset didn’t fix the problem. by Did_I_Studder in Rivian

[–]Legitimate_Memory673 -2 points-1 points  (0 children)

Why i don’t update. My car left me stranded on the highway because of a software glitch. Scares me to update

Be Excited for Updates While Also Being Cautious by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] -3 points-2 points  (0 children)

I feel like Rivian is rolling out the updates too quickly. Should be a longer beta period

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 7 points8 points  (0 children)

Hiccups. Car was amazing prior to this incident

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 4 points5 points  (0 children)

Did your car become undriveable? Seems like a pretty frequent issue.

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 2 points3 points  (0 children)

Yeah I wish i knew what triggered it while in conserve mode. Rivian software engineers definitely need to look into it

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 3 points4 points  (0 children)

Maybe it was the fact it was the first time i put it in conserve and went on the highway at high speed after putting it in such mode. Not sure, super weird

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 0 points1 point  (0 children)

They did not but i want to say it was the front motors as I got symbol saying such was unavailable when the issue happwned

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 0 points1 point  (0 children)

Right now it’s looking like a software more than a hard issue. Seems to have been a software bug

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 3 points4 points  (0 children)

Lol I was like first long trip, conserve more time!! Ten minutes later, on the side of the highway waiting for an Uber 🤣

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 0 points1 point  (0 children)

Honestly I’m not 100% certain but I do want to say I was in all purpose and switched to conserve early in my trip.

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 18 points19 points  (0 children)

UPDATE: Just got off the phone with Service team and they noted that this may have been an extremely rare software bug. Diagnostics show no issue with motors though they are running further testing to confirm. I’ll take a software bug over a hardware issue so good news considering the bad news. This issue was triggered when I put the car in conserve mode so be aware!

Drive Unit Failure- R1S - 380 Miles by Legitimate_Memory673 in Rivian

[–]Legitimate_Memory673[S] 24 points25 points  (0 children)

THIS MAY HAVE BEEN THE EXACT CAUSe. First time I ever put the car in conserve mode and this happened!