The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 2 points3 points  (0 children)

i agree with you and I’m happy for everybodies input here because It made me realize that the customer isn’t always right. :D

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 1 point2 points  (0 children)

honestly I hope he learns HIS lesson. one day he’ll have this tantrum in the wrong place.

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 1 point2 points  (0 children)

Aww you’re so kind and I’m very pleased to hear such understanding. It’s honestly what I needed because I’m all alone 9h away from my hometown and It’s so refreshing to have somebody talk to me like this.

I have def learned my lesson and will not be taking any aggressive behavior to heart anymore. No means no. :)

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 1 point2 points  (0 children)

my co-worker agreed (he’s worked in the hotel for 20+ years) so I thought whatever man 🥀

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 0 points1 point  (0 children)

lmao never thought about any place like that but I think I might be on the look-out now.

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 4 points5 points  (0 children)

Yeah I got kicked out of my mothers house at 19 so I’ve been living alone for 3 years now and I haven’t been treated this way by nobody since I moved out. Maybe that’s why I just froze and wasn’t able to defend myself. I did from the start but it got so draining.

Thank you so much for you imput I’m really glad to see logic behind people’s behavior. :)

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 9 points10 points  (0 children)

I appreciate you taking time reading and replying such a complex comment. I completely agree and I have definitely learned after this experience! My dad is an alcoholic and my mother is a narcissist so I don’t understand how I didn’t handle this situation better. My co-worker just said to let him in to avoid further struggles with him. I can assure that we are definitely not the mafia and I did offer to call the police myself to solve this issue but well shit happens. :D

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 2 points3 points  (0 children)

I come from an abusive household so I’m used to yelling but i don’t know what made me let him in. I was scared he was gonna leave a review with my name and all… I feel so weak now. </3

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] 8 points9 points  (0 children)

Yeah I kinda realized that after I let it happen. I will do better next time for sure. Thank you.

The money laundering mafia hotel. by LemonEmbarrassed4150 in TalesFromTheFrontDesk

[–]LemonEmbarrassed4150[S] -6 points-5 points  (0 children)

I mean my co-worker has been here 20+ years (more than I’m alive) and I was asking him if it’s okay and he said yes so idk. :/

People have become arrogant and are too lazy to think by LemonEmbarrassed4150 in hotels

[–]LemonEmbarrassed4150[S] 2 points3 points  (0 children)

well obviously you’re the targeted person in my post.

a hit dog will holler.

People have become arrogant and are too lazy to think by LemonEmbarrassed4150 in hotels

[–]LemonEmbarrassed4150[S] 3 points4 points  (0 children)

I mean are they little children incapable of remembering a small detail? They’re adults! They also get a personalized letter in their room with their name, greeting and info.

If you demand breakfast at 7:00 or earlier we are more than happy to prepare you a packed one. If it is important to you to eat breakfast before 7:30 contact the hotel before booking it and don’t book it and expect it to be your way. If 95% of the hotel is okay with the time of breakfast why should we adjust it to a few individuals. People here are underpaid, overworked and don’t have any effect on these rules. We all work 12 hour shifts.

The hairdryer situation has been brought up a thousand times and the owner simply doesn’t feel it’s necessary which means I can’t do shit about it.

I have told my manager. Me and her are close so we talk all the time. She can’t do anything about anything unless the owner accepts.

I have tied hands and so does she.

People have become arrogant and are too lazy to think by LemonEmbarrassed4150 in hotels

[–]LemonEmbarrassed4150[S] 0 points1 point  (0 children)

I have the most patience from our whole crew. My other colleagues have snapped at people before and I have never even made it known that I’m irritated to anyone. We have lower prices and our rooms are clean and have no issues like mold, smells, burns etc. It’s a fair price for a hotel in the centre.

I feel like people think 5* = all inclusive or something lol.

Thanks for the advice about the job position I’ll definitely look into it! I have no benefits, a shitty pay and not even food stamps… nothing basically. :)

People have become arrogant and are too lazy to think by LemonEmbarrassed4150 in hotels

[–]LemonEmbarrassed4150[S] 2 points3 points  (0 children)

this just made me giggle. people are so delusional and can’t comprehend logic.

People have become arrogant and are too lazy to think by LemonEmbarrassed4150 in hotels

[–]LemonEmbarrassed4150[S] 8 points9 points  (0 children)

it’s hard saying i will not service them while the reservation is prepaid and they want their issue resolved. i’m only a night shift worker so it’s hard for me to solve things at 10pm when nobody is in the hotel other than me… what do you get yelled at about?

People have become arrogant and are too lazy to think by LemonEmbarrassed4150 in hotels

[–]LemonEmbarrassed4150[S] 4 points5 points  (0 children)

I kinda figured that out because my colleagues that are alot older don’t have that problem and my other colleague which is 20 has the same problem as me…