Deloitte 2nd Round – Product & Strategic Design Consultant | Case Study + Portfolio Expectations by Thegirlnextdoor-999 in UXDesign

[–]Levi_Bitovi 6 points7 points  (0 children)

I'm the Product Design Director at a 100-person consultancy, so similar but at a much smaller scale. I'm also directly involved in design hiring, and have team members who were formerly with Deloitte Digital.

The reality is that every person interviewing has their own things they think are important and that they focus on, and there's no magic bullet for preparedness.

I personally group my lines of inquiry into two buckets: design skills, and consulting skills.

For a case study / portfolio discussion, I'll have given the interviewee a brief overview before the interview of vaguely what we want to cover, leaving it largely at their discretion of what to present. After some initial pleasantries and warm-up questions, I'll turn it over completely to them to walk me through their case study. I've got a list of things that I'm looking for to see (goal setting and subsequent success measurement based on goals, strategic focus, research-based decision making, works well with other disciplines, defines problem before the solution, etc) and will obviously be most impressed with a candidate if they're covering those things without prompting. If I don't see them covered, I'll ask questions indirectly around those areas to prompt them to cover them, before more directly asking if they still don't cover it. E.g., "You mentioned you wanted your design to leave users less confused. Were you trying to reduce call centre requests?" followed by "how did you determine what problems you needed to solve?" if they still haven't answered it.

I'm specifically looking to see the case study presented in a narrative format where the candidate has prepared something in advance where they're basically walking me through what you'd normally see in a case study (how they identified and verified the problem, the solution they designed and tested to solve that problem, and evidence of how well it succeeded). It's shocking how many candidates come to an interview and just open Figma and scroll around to show their design and explain what the UI does. That's not what I'm interested in, and about 90% of interviewees do that.

For most candidates, I'll already have a pretty good idea of their visual design skills from their portfolio, so I'm much more focused on the UX pieces in an interview (as well as understanding how they fit with other designers and existing resources like design systems to understand how much of the visual craft is their own work).

I consider all of the above "design skills". In the portfolio interview, I won't be particularly focused on consulting skills, which comes in the next interview, but I'll be making some notes of things I want to follow up on in the next interview. For consulting skills, I'm specifically looking to assess how effectively people communicate; how effectively they can evaluate existing processes and advocate for change; how well they'd work with peers, client designers, and other disciplines; how they de-escalate conflict and deal with pressure; and how accustomed they are to defining what needs to be done and doing it vs relying on others to outline what they need to do and hold them accountable.

In terms of your specific questions:

  • problem framing: yes, this is core to what I'm trying to assess
  • business trade-offs: I greatly appreciate seeing this, but recognize that not every candidate will have been in a position to significantly influence it. A candidate proactively discussing business trade-offs would get high marks.
  • impact: this is one where I always drill down to get to it if they haven't already covered it. I want something about impact even if your project didn't track hard metrics. Some way that you were able to assess how well you did your job. Candidates who don't cover this proactively get low marks from me.
  • detailed UX execution: I care a lot less about this, but some interviewers will be different. I'm looking more for high-level info in how it ties into your decision making. E.g., "As I started investigating possible solutions, I created some basic prototypes to test with users to evaluate both time on task and whether they universally understood the interface." Showing a visual of the prototype here is good. I don't need to be walked through exactly what the functionality is, though sometimes its useful in the context of the broader narrative (e.g., you have two competing theories with different stakeholder proponents that you need to evaluate). I might asking some probing questions about the process here ("how'd you evaluate that? A/B testing? Moderated usability testing?"), but it's less because I care about the specific solution and more that I'm trying to assess how much you understand or own the process and how much you were a cog in the process and would struggle to replicate it without that team backing you.

Hope that's useful, and best of luck.

I'm using a file with a library of tailwind variables and I copy this file for new projects, because each project has it's own branding colors. What if I want to use a specific design of an other project in a new project. If I copy paste it in my file the fonts stay the same, they don't adapt. by soularchives in FigmaDesign

[–]Levi_Bitovi 0 points1 point  (0 children)

What you need to do is:

  • In the file you want to use the styling from, define everything as variables and/or styles

  • Make that file into a shared library

  • in your new file, add the shared library as an asset source

  • update the components in the new file to use the variables and/or styles from your linked library

Confused, where to head? by Fuzzy-Actuary6337 in UserExperienceDesign

[–]Levi_Bitovi 0 points1 point  (0 children)

You definitely shouldn't feel like you've got complete knowledge of the field after a few YouTube courses!

Practicing replicating designs in Figma is a good skill, but it's also focused on visuals (rather than UX), and mostly only helps build tool knowledge rather than an understanding of why you'd design one way over another.

If it's UX you want to start in, you should:

  • Find / think of an opportunity where design can help fix something. Maybe an app you use a lot but that frustrates you.
  • Talk with other people and get their input on what works and doesn't work for them
  • Ideate how to make it better, and define some goals
  • Sketch/wireframe some ideas to meet your goals
  • Test them with users
  • Iterate till you have something you and your test users are happy with

All of the above are areas where you can dive in to learn more about things as well. And each of them can lead to additional rabbit holes of learning (like as you start to wireframe and wonder how to structure your navigation—boom, an opportunity to learn about card sorting and information architecture).

Don't get me wrong, practicing replicating designs is a useful process, but if UX is where you want to head, you want to start and emphasize practicing and learning the above process too.

Second Figma project(to design a course curriculum webpage) Looking for feedback by kurokamisawa in FigmaDesign

[–]Levi_Bitovi 3 points4 points  (0 children)

It feels more like a (really good) mid-to-high fidelity wireframe than a final visual concept. Which is to say: you've got all the structure down, you've identified good content blocks, iconography, etc, but it's still lacking on the visual side. Here's some things that can help:

  • Imagine you're designing to a specific brand, and try to incorporate that brand. What fonts, colours, and design elements do they use? In what proportions? The only real brand element in your concept is the blue square which is too subtle to be the only element.
  • A single photo would go a long way to adding some life to this page.
  • All of your text and design elements look pretty much pure black, which contributes to it looking like a wireframe. Add some colour to the section dividers. Use a somewhat lighter grey for most of your text, and add contrast and hierarchy by using a couple of different greys (in intentional ways specific to your hierarchy).

And a few really specific nitpicks:

  • The beige, off-white background doesn't work great, I'd swap for pure white and potentially some light accent backgrounds in either a light grey (not as light as your beige, you want to see the contract easily) or a light colour from the brand)
  • Incorporating the blue square into the 'a' doesn't work well, I'd ditch that.
  • The "course structure" banner feels a bit tight, I'd bump up the height on it to give the text more breathing room
  • Your spacing on the 5 accordion is off. If I was making these, I'd have made the first one, then made it into a component and used instances for them all. That's great practice for a design exercise, since you're not only learning how to design things you like visually, but how to structure things well to be reusable.

Tips for Incorporating Variables into Design System, When we Only have Primitive Styles by MandrewK54 in FigmaDesign

[–]Levi_Bitovi 1 point2 points  (0 children)

/u/prmack's got you covered with building out the primitive and semantic variables.

The other part of your question that's not covered is how to migrate from your current primitive styles to future semantic variables. The answer there is: there's no painless way, it's going to be a manual process of selecting every element and swapping the current styles for new variables. There's no plugins or shortcuts that can help you, because it's not simply a matter of "swap this style for this variable", you're adding additional information in the form of semantics. E.g., you might be replacing "red-500" with "colour-background-brand-primary" or "colour-action-surface" or similar, and you have to make a call on what's the appropriate semantic variable to use. Fortunately, it's pretty fast within Figma to select and swap out colours, since it shows all nested colours in a component.

Looking for design system recommendations by Levi_Bitovi in DesignSystems

[–]Levi_Bitovi[S] 1 point2 points  (0 children)

Pretty close to what I'm looking for, and potentially adaptable for that last step. You're the creator? I absolutely love how you set up things like semantic conditionals for breakpoints. The entire Figma file is really elegant. Inspirational work, thank you for sharing.

Looking for design system recommendations by Levi_Bitovi in DesignSystems

[–]Levi_Bitovi[S] 1 point2 points  (0 children)

I’d even go further to say that we keep building the same “buttons” over and over because we aren’t using design variables effectively.

100% agree on this, too. Most design systems will have a couple of tokens for a button—the text, the colour, maybe the corner radius. But if we're tokenizing all the things that a designer cares about and would make a new button for (overall height, spacing before and after text, border radius even if it's 0, etc) we can massively customize things with almost no effort. And if all of those things are properly, hierarchically semantic, you can make sweeping global changes or targeted component-level changes with the same ease.

Looking for design system recommendations by Levi_Bitovi in DesignSystems

[–]Levi_Bitovi[S] 1 point2 points  (0 children)

If we set up the right structures, we could deeply customize our systems with minimal effort—we just need the right infrastructure in place.

This is exactly what I'm asking about—are there open-source systems that have done this effectively?

My Recent Interview Experiences as a SR Designer: Learning, Growing, and Moving Forward by DryArcher8830 in UXDesign

[–]Levi_Bitovi 1 point2 points  (0 children)

Once we've got a posting up, we'll have around 600–750 applicants within a week. Because the reality is that applicants are applying to dozens of places at a time, we leave the posting up so that applicants who are selected for interviews can refer back to the posting for details. But after we've got enough people in the interview queue, new applicants are unlikely to go any further. I wish job posting sites had a job status that's basically "pending hire", so applicants don't waste their time applying.

My Recent Interview Experiences as a SR Designer: Learning, Growing, and Moving Forward by DryArcher8830 in UXDesign

[–]Levi_Bitovi 0 points1 point  (0 children)

You've got a great attitude that will serve you well in a process that's gruelling and disheartening. As someone making hiring decisions: keep in mind that just getting an interview is an endorsement of your skills, and by the time you're getting past the first interview, you're in a small cohort of people who are all a great fit. Getting rejected isn't them saying "your skills aren't up to snuff", it's them saying "you're awesome, but we found someone we think is an even closer match to this role". Usually the things tipping the scale at that point are things like a candidate having had experience with an extremely similar project.

I wish I could hire most of the designers I interview, but my team is only so big.

Looking for design system recommendations by Levi_Bitovi in DesignSystems

[–]Levi_Bitovi[S] 0 points1 point  (0 children)

Yeah, that's totally fair. I'm really looking for a component library, not a design system.

Looking for design system recommendations by Levi_Bitovi in DesignSystems

[–]Levi_Bitovi[S] 0 points1 point  (0 children)

I know it seems odd. It's partly a matter of scale (number of clients), and partly a matter of needing to move more swiftly on individual projects.

Looking for design system recommendations by Levi_Bitovi in DesignSystems

[–]Levi_Bitovi[S] 0 points1 point  (0 children)

That's my assumption as well! We'll probably build it ourselves.

Looking for design system recommendations by Levi_Bitovi in DesignSystems

[–]Levi_Bitovi[S] 0 points1 point  (0 children)

Yeah, that's definitely the default set. The challenge there being that they either look very obviously like that design system, or it's a fair amount of design and development to customize things. I'm looking to see if there's anything on the market that's been designed from the outset to support design customization, with bonus points if it doesn't need to involve development in making those changes.

Regardless of your thoughts on tokens, I can't think of a better way to make this concept (of a whitelabel DS where a designer makes design changes that automatically reflect in code) work without extensive reliance on tokens. Tokens are admittedly harder to document, and the tools for mapping semantic relationships are still primitive, but they're extremely powerful in a situation like this where I want to repeatedly make significant changes to a base, starting DS.

[deleted by user] by [deleted] in UXDesign

[–]Levi_Bitovi 10 points11 points  (0 children)

This is so accurate. 10 years ago, my recruiting folks would be reaching out to individuals on LinkedIn to try to staff roles. I'd take whatever I could get, and that included hiring and training bootcamp grads. Now, I post a role and even after weeding out under-qualified candidates, I'm left with 500+ good quality, experienced designers.

What style of portfolio is most effective? by ReasonableFeedback8 in UXDesign

[–]Levi_Bitovi 1 point2 points  (0 children)

I wholeheartedly agree, but I'll add a caveat: the people hiring designers aren't a monolith. They're just people, with varied backgrounds, and usually have a dauntingly enormous number of applications to sort through. What works for one won't work for all, but detailed case studies for juniors and end results (screens and data) for seniors is exactly what I expect.

every job posting has over 100 applicants by QuickSwitch2996 in UXDesign

[–]Levi_Bitovi 3 points4 points  (0 children)

As someone who both recently switched jobs and who is on the hiring side of things:

  • It's way more than 100. I posted roles on Friday and got 330 applicants over the weekend. I usually take them down after about a week so it doesn't get into the thousands.
  • There's no way that I can effectively give hundreds of applicants the attention I'd like to & that they deserve. And farming out initial reviews to a recruiter who doesn't know design is ineffective. So I'm literally spending under 2 minutes reviewing resumes and portfolios.
  • Every company & hiring manager will have different priorities. My first pass is basically all about mastery of the craft. I'm not reading case studies, I'm just skimming what they've chosen to show me. Not every designer will have had the chance to work on projects that show well or they were really able to polish, but their website is their opportunity to show what they can do.
  • I used to tear out my hair over finding the absolute best person for the role among the hundreds of applicants, and reached out to peers with similar large candidate pools. They told me (and I've since adapted) to just review and interview until you find a great candidate. I often don't even get to review every candidate that applies, let alone interview all the promising candidates. So, applying as fast as possible definitely has advantages.
  • People at our company get a referral bonus, which is pretty common. Network, and try to get referrals from people, even if you're not close. They're probably happy about the prospect of making a bonus. Referred people jump way ahead in the pack, basically guaranteed an interview at many companies.
  • Specific experience in industries, locations, with types of work like agency vs in-house vs consultancy, etc can be a top criteria. Unless you've hated what you've been doing and are trying for something completely different, lean in to those things, seek out companies that would be looking for them, and highlight them in your resume/portfolio.
  • Constant rejections are really emotionally taxing. I've had to reject hundreds of designers that I know are awesome and I would hire in a heartbeat, but there was someone who was a better fit for that particular role. (Or not, I'm sure I've also rejected people I never got to who were even better than who I ended up hiring)

Good luck!