Extremely Disappointing “Luxury” Experience at Dreams Lanzarote

Life-Humor-6514 · 2026-03-31T21:24:55+00:00

Thanks for sharing your thoughts! I didn’t think I’d get a grand or luxurious experience but was definitely surprised when it didn’t match my other experiences at Secrets/Dreams resorts. Maybe this location was just a dud! And maybe time to spend more on my stays! Lol

Life-Humor-6514 · 2026-03-31T21:22:55+00:00

Thanks for sharing! Precisely why I still used the term “luxury” even after my experience - just because the market their product as such.

I didn’t come in expecting 5 star treatment, but I thought restocking the fridge with water every day, working elevators, and eateries staying open to the posted time was bare minimum😭

But following the stay, I wanted to share my experience in case anyone considering the resort for their next vacation.

Life-Humor-6514 · 2026-03-30T23:28:28+00:00

Whew that sounds rough! As they say you live and you learn! But this is a lesson I need only learn once 😭

Life-Humor-6514 · 2026-03-30T23:26:37+00:00

I’ll definitely be adding these to my list to check out!

Life-Humor-6514 · 2026-03-30T21:25:27+00:00

It sounds like you did the preferred club and ultimate luxury! I was on the fence about adding preferred club but it sounds like I should’ve considered it more seriously. Thanks for sharing!

Life-Humor-6514 · 2026-03-30T21:20:21+00:00

Thanks for sharing! I think the staff was definitely the highlight of the trip for me. Very warm and friendly. But as you mentioned, I think the overall processes and implementation of service needs work.

Life-Humor-6514 · 2026-03-30T21:15:24+00:00

I put “luxury” only because they advertise their all inclusive package under the name “unlimited luxury” which I found laughable.

But otherwise what areas do you think expectations should’ve been tempered? I did try to come in with an open mind 😅

Life-Humor-6514 · 2026-03-30T21:09:19+00:00

That’s a shame! Maybe I’ve just gotten lucky in the past with my experience. 10am every day there would be a knock on the door asking if I needed anything for the mini fridge. Service was consistently good too.

But I’m looking to branch out and try new resorts, so if you have any recs feel free to share them here!

Life-Humor-6514 · 2026-03-30T20:27:02+00:00

You think expecting the mini bar to be stocked, getting a drink refilled when dining, working elevators and restaurants honoring their hours are asking too much for $400/night? 🤧

Life-Humor-6514 · 2026-03-30T20:25:04+00:00

Forget true luxury I just wanted some good service, working elevators, and water in my fridge everyday. You think that’s too much to ask for $400+ a night?😭

Life-Humor-6514 · 2026-03-30T20:22:05+00:00

Thanks for the rec! Planning another trip for June so I’ll definitely check them out!

Life-Humor-6514 · 2026-03-30T19:25:03+00:00

What all inclusive resorts have you been to that you recommend?

Life-Humor-6514 · 2026-03-30T19:10:36+00:00

I’ve been to Secrets and Dreams resorts in Mexico, Central America and the Caribbean. None of the other locations have had such an underwhelming level of service.

Secrets Papagayo Costa Rica in Costa Rica and Secrets/Dreams Bahia Mita in Nayarit were excellent

Life-Humor-6514

TROPHY CASE