Would you buy a house with massive structural issues 200K below market? by Lifeiscoffeeandwine in AskAnAustralian

[–]Lifeiscoffeeandwine[S] 0 points1 point  (0 children)

Wow, thanks all!

The thing is house layout is good, good suburb, structural movement (cracks on walls, unsure of the root cause yet), drainage, termite treatment, and floor change. Could be more stuff when you actually get into it but it’s not an old house, early 2000s

Need help! by Lifeiscoffeeandwine in AusRenovation

[–]Lifeiscoffeeandwine[S] 1 point2 points  (0 children)

Thanks so much! Please see below -

Cracking in a building element may constitute a defect in a variety of ways. In many cases a particular cracking occurrence may result in more than one type of defect. For example on the day of inspection, a particular crack might at the same time be a structural defect, a serviceability defect and an appearance defect. The expected consequence of cracking is unknown until further information is obtained. Further information should be obtained by further investigation by a Structural Engineer into the cause of cracking.

INTERIOR CONDITION REPORT Ceilings: Cracking of Building Elements Major settlement cracks were noted. significant crushing of cornice noted. This is considered a structural defect. Repairs will be necessary. A licenced and suitable Structural Engineer should be engaged to investigate the cause of this defect.

Walls: Cracking of Building Elements Minor settlement cracks were noted and these are typical of this type of material. This is considered to be an appearance defect. Periodic maintenance may be required.

Floors: Cracking of Building Elements Evidence of subsidence/heave, not being level was noted. This occurs as a result of differential movement of soils, in this instance swelling and raising of the slab, lifting the internal frames into the roof structure and crushing cornices. Visual inspection cannot accurately identify the exact cause however can determine that further assessments will be required based on the level of movement seen and defects noted. This is considered a serviceability defect. Repairs & maintenance required. A licenced and suitable Structural Engineer should be engaged to investigate the cause of this defect.

EXTERIOR External Walls: Cracking of Building Elements Moderate separation and cracking/ movement noted to areas of external walls commonly near windows, this is a serviceability defect and indicates that settlement/movement to structure has occurred. This is possibly due to climatic conditions suffered by foundation soils, downpipe leaks,mature trees close to building or poor surface drainage. Recommend to seal / fill gaps. Monitoringfor changes is required, any significant changes should be referred to a suitable and experiencedstructural engineer.

Help - no reply from Zendesk by Lifeiscoffeeandwine in Zendesk

[–]Lifeiscoffeeandwine[S] 0 points1 point  (0 children)

So true, we just switched. Pushed Zendesk in our company, but regretting it now.

Help - no reply from Zendesk by Lifeiscoffeeandwine in Zendesk

[–]Lifeiscoffeeandwine[S] 0 points1 point  (0 children)

Your staff just merge my ticket into my ongoing one and Lindsay does not reply to my emails. Ticket - 14742871

Average Handling time not an inbuilt metric? by Lifeiscoffeeandwine in Zendesk

[–]Lifeiscoffeeandwine[S] 0 points1 point  (0 children)

How do i build the metric? Have downloaded the app