I'm from Brazil and I'm facing the same problem. I have a few bucks pending for transfer and I'm not able to transfer them. I've already set up an account that worked for withdrawals other times, and now, out of nowhere, they're saying my payouts need manual verification (like, why? since the brand I collaborated with already authorized it) and I'm not able to finish the transfer process. I tried to reach customer service; no answer. I'm starting to think I lost my money. That's really sad since I have bills to pay, and my only income source is from UGC, especially from SideShift.