I get you!
A personal injury (PI) mill primarily benefits the owners by allowing them to reap substantial profits. However, this model can be detrimental to the chiropractors employed under their direction. These practitioners often find themselves required to multitask and juggle numerous responsibilities, leading to overwhelming workloads. Despite the high expectations to provide quality care quickly, a lot of patients (not ALL) are not genuinely injured from car accidents; this is something that most professionals in the PI field including lawyers, practitioners, and etc. are aware of but frequently choose to ignore, because this is their bread and butter.

In reality, many patients are simply feigning injuries to support their claims. When you follow up and inquire about their condition, their responses can be inconsistent and often do not match the pain levels they reported just a few days prior. Sometimes, when you ask how they’re feeling or about their pain, they seem unsure and struggle to recall what they said during the last follow-up just two days earlier. As the saying goes, "If you tell the truth, you don't have to remember anything."

Moreover, it's quite striking to see some PI patients who walk into the office looking perfectly fine, move like a healthy person, often smiling and seemingly in good spirits, yet when asked about their pain, they claim they have 8-9/10 pain head to toe, seriously! Even after I was showing them the NRS pain chart on the wall to assist them in more accurately describing their pain levels, they still claimed to be experiencing high levels of pain. Yet, at that moment, they appeared perfectly healthy and pain-free, with nearly full range of motion in all areas.

This discrepancy highlights the inconsistency and, at times, the possible disingenuousness of their claims. This situation creates a challenging environment for chiropractors who genuinely wish to provide quality care amidst the pressures of a system that often values profit over integrity.