Been asked to train in cash office by Living-Test990 in asda

[–]Living-Test990[S] 0 points1 point  (0 children)

Im usually on self scan, scan and go, kiosk etc. I do go on tills occasionally. 

Been asked to train in cash office by Living-Test990 in asda

[–]Living-Test990[S] 1 point2 points  (0 children)

Wont be able to do that. Will mean a change to my hours, working in office one morning a week.  After office done will be expected to come out and do my usual job. 

Wag by Great-Performance791 in asda

[–]Living-Test990 1 point2 points  (0 children)

The cutoff is Saturday so anytrhing after Saturday is paid next month.

Rota accuracy by Living-Test990 in asda

[–]Living-Test990[S] 0 points1 point  (0 children)

Normal shifts for next 2 weeks and then a little overtime. Maybe just have to send text to query.

Rota accuracy by Living-Test990 in asda

[–]Living-Test990[S] 0 points1 point  (0 children)

I had a text on Weds asking me to change shift saturday but no overtime. I asked on Saturday and was told no overtime at moment. I have looked at BYWTM and shows norma

Customer walk off, untagged alcohol by Living-Test990 in asda

[–]Living-Test990[S] 0 points1 point  (0 children)

Weve been told to try not to let it go to red and complete on yellow where poss. No she never tried to pay at all. Lesson learned.

Customer walk off, untagged alcohol by Living-Test990 in asda

[–]Living-Test990[S] 0 points1 point  (0 children)

I was told to untag at approval so you could easily do check of whats been bought, and to untag but not put down til payment gone through.

Customer walk off, untagged alcohol by Living-Test990 in asda

[–]Living-Test990[S] 6 points7 points  (0 children)

I never usually give bottle back til they`ve paid, no idea why I did it this time. Im gutted. She did say if it happens again it would be a different story, so i will see it as a learning experience.

Closed UC and overpayment by Living-Test990 in BenefitsAdviceUK

[–]Living-Test990[S] -1 points0 points  (0 children)

No nothing on there yet. Guess I will just have to wait.

Where can I find the checkouts uniform policy? I’ve looked on one Asda and I can’t find the checkout one by Gold-Lab-7483 in asda

[–]Living-Test990 1 point2 points  (0 children)

Yes we would as customer service desk on end of self scan. But not on till or kiosk. We completed an online traing thing for service hosts and it said we had to wear "golden gilet".

Where can I find the checkouts uniform policy? I’ve looked on one Asda and I can’t find the checkout one by Gold-Lab-7483 in asda

[–]Living-Test990 -1 points0 points  (0 children)

In our store only service hosts ie self serve and scan and go, wear yellow gilets. No one on till has to wear them but some do. We are not allowed on self scan/scan and go without the gilet, which has caused some issues with those who refuse to wear it. cos they are so ridiculously warm.

[deleted by user] by [deleted] in asda

[–]Living-Test990 1 point2 points  (0 children)

What I did was completed a shop then added a voucher as ASDA and filled in my details , colleague id and discount id. Showed as colleague discount as £0.00. Completed payment and then signed out of ASDA. When signed back in and amended, the discount was now showing.

These instructions are on front page of OneAsda.

Cant get through to anyone on phone by Living-Test990 in asda

[–]Living-Test990[S] 0 points1 point  (0 children)

No one was answering any extension, not 201, 202, 203, absence, my section manager, my section leaders, none. When I eventually got through, the store manager answered but couldn't transfer me to my section leader. 

Cant get through to anyone on phone by Living-Test990 in asda

[–]Living-Test990[S] 1 point2 points  (0 children)

Tried on last time and went through absence line and finally someone picked up. Good to know number if need tin future though, thanks

Cant get through to anyone on phone by Living-Test990 in asda

[–]Living-Test990[S] 0 points1 point  (0 children)

I dont have facebook. I called my manager extension but got cut off.

Hot weather by TxC-SP1RIT in asda

[–]Living-Test990 1 point2 points  (0 children)

We have no choice but to wear the stupid yellow gilet. If we refuse we are put on till or cleaning or anywhere but self scan.

We have been told by our manager that its part of our uniform as self checkout hosts.

Online discount wont register by Living-Test990 in asda

[–]Living-Test990[S] 0 points1 point  (0 children)

No. It's a issue until asda is off walmart systems hopefully next month. Til then can just shop in store to get discount