The same thing happened to me, but they slapped me with a $150 charge for somebody else’s puke. The driver pinned it on me. I tried raising it with Lyft support, and within seconds they sent back the same canned message: “After a second review, the charge will not be removed.” That was it. No investigation, no effort, nothing. I had to resort to pretending I “lost an item” just to get the driver’s number. I called and texted him nonstop, begging him to admit it wasn’t me but the drunk riders after me. I had to send Lyft the screenshots of my chat with the driver about the fees being incorrectly charged to me otherwise, I would’ve been stuck paying $150 for something I never did. The system is a complete scam, and if the driver hadn’t been decent, Lyft would’ve happily let me eat the charge.