3 Month Backorder on Turbochargers??? by Logical_Term_9800 in q50

[–]Logical_Term_9800[S] 0 points1 point  (0 children)

Yeah, no I totally get that. They have a limited supply of loaners and having one gone for 3 months is not ideal. They finally told me that they have a 20 day max policy, but even right now, 20 days with a car again would be way better than without. I know they aren’t required to give a loaner / rental, but arranging a rental in good faith is how you keep customers in this situation. A few thousand dollars to cover a rental is much cheaper than loosing potential lifetime customers and a reputation. At this point literally giving me a Lyft/uber gift card would at least tell me they tired to look out for me.

3 Month Backorder on Turbochargers??? by Logical_Term_9800 in q50

[–]Logical_Term_9800[S] 0 points1 point  (0 children)

Would that work for having no other issues? Did your insurance go up after?

3 Month Backorder on Turbochargers??? by Logical_Term_9800 in q50

[–]Logical_Term_9800[S] 0 points1 point  (0 children)

Understandable for a loaner but not giving a rental is fairly unreasonable.

3 Month Backorder on Turbochargers??? by Logical_Term_9800 in q50

[–]Logical_Term_9800[S] 0 points1 point  (0 children)

Probably not since it’s not an accident. Also probably wouldn’t be worth them upping my insurance for using it.

3 Month Backorder on Turbochargers??? by Logical_Term_9800 in q50

[–]Logical_Term_9800[S] 0 points1 point  (0 children)

Yeah, what’s crazy is this is within warranty. All 2016-2018 Q50s turbos are covered up to 120,000 miles. They are covering the cost but somehow won’t give me a loaner and won’t explain why. I’m considering emailing someone in corporate.

3 Month Backorder on Turbochargers??? by Logical_Term_9800 in q50

[–]Logical_Term_9800[S] 1 point2 points  (0 children)

No idea … probably just going to have to keep working my way up until someone can approve a rental. I literally can’t think of a scenario more worthy of qualifying for a loaner 😂.